Enterprise Architect (Information Technology)

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DELTA UTILITIES SERVICES, LLC

Enterprise Architect (Information Technology)

New Orleans, LA
Full Time
Paid
  • Responsibilities

    ******JOB SUMMARY/PURPOSE**

    Delta Utilities is seeking an Enterprise Architect who will assist the company in standing up a modern, cloud-first IT landscape that will serve 600,000 natural gas customers across Louisiana and Mississippi. The Enterprise Architect will own the end-to-end architecture practice, governing standards, guiding solution design, and driving resiliency for all technology domains. This leader brings deep technical breadth, hands-on implementation expertise, and the ability to leverage generative AI to increase productivity and accelerate solution delivery. Strong technical capabilities combined with communication skills are critical to align business, security, and operational goals.

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    ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

    Governance & Reviews

    • Chair the Solution Review Board for projects and major changes
    • Run Architectural Review Boards covering standards, patterns, new software, and roadmaps
    • Lead Architectural Readiness Reviews before go-live to confirm non-functional requirements

    Strategy & Planning

    • Develop and maintain multi-year technology roadmaps mapped to business growth and guiding pillars
    • Publish and update enterprise standards (cloud reference architectures, integration patterns, data models)
    • Own the enterprise architecture strategy that supports SaaS-first, reliability, cost optimization, zero-trust goals, and incorporates generative AI where beneficial

    Design & Documentation

    • Produce high-level solution designs and detailed technical designs across application, data, infrastructure, and security layers
    • Build and review configurations, workflows, and prototypes to ensure practical implementation of designs
    • Maintain authoritative architectural design documents in ServiceNow Knowledge & CMDB

    Assessment & Continuous Improvement

    • Perform annual architectural assessments of key platforms (Azure, OCI, M365, Meraki, Palo Alto, etc.)
    • Define and track architecture KPIs (availability, performance, cost, security posture)
    • Utilize generative AI tools to optimize documentation, automate analysis, and accelerate decision-making
    • Lead disaster recovery planning (regional, security, technical) in line with 99.99% uptime targets

    Collaboration & Leadership

    • Partner with Cloud, ServiceNow, ITIL, Network, and Data teams plus strategic vendors (Microsoft, Oracle, Accenture, Cisco) to deliver cohesive solutions
    • Mentor engineers and architects with a strong emphasis on hands-on technical skills and AI-assisted practices
    • Represent Technology Operations in executive and partner forums, translating architecture decisions into business-centered language

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    ** MINIMUM REQUIREMENTS**

    Minimum education required of the position

    • Bachelor’s in Computer Science, Engineering, or similar.
    • In lieu of a degree, candidates must have at least 4 additional years of experience in enterprise architecture, in addition to the 10 years of experience required below.

    ** Minimum experience required of the position**

    • Minimum of 10 years of experience in enterprise architecture, with at least 5 years focused on leading architecture governance initiatives.
    • Experience in the utilities, energy, or asset-intensive industries is strongly preferred.

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    Minimum knowledge, skills and abilities preferred of the position

    • Proven record of hands-on implementation and technical leadership Cloud platforms (Azure, OCI); ITSM / ITIL processes; Meraki Networking; Security and zero-trust architecture; High-availability and DR design; Practical use of generative AI to drive productivity; Proven ability to run architecture boards and influence senior stakeholders

    ** Any certificates, licenses, etc. required for the position**

    • Preferred: TOGAF, Azure Solutions Architect Expert, OCI Architect, or equivalent; ITIL v4 Foundation.

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    ** Physical Requirements**

    • Able to operate a motor vehicle, including the ability to enter and exit vehicle unassisted.
    • Able to perform on-site inspections.
    • Able to operate a personal computer, either desktop or laptop.
    • Able to sit for extended periods of time.
    • Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
    • Able to exert up to 50 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.

    Working Conditions

    The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

    • Perform other job-related duties as assigned, within your scope of responsibilities.
    • Job duties are performed in a normal and clean office environment with normal noise levels.
    • Work is predominately done while standing or sitting.
    • The ability to comprehend, document, calculate, visualize and analyze are required.
    • Able to work regular hours, with occasional overtime.
    • Able to work rotating shifts, if required.
    • Able to respond to emergency calls and/or callouts and occasionally return to work while off duty.

    ** About Delta Utilities**

    Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.

    Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.

    Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

    Learn more at https://deltautilities.com.

    Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.

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