******JOB SUMMARY/PURPOSE**

The IT/GIS Analyst will support the implementation and sustainment of our ArcGIS Utility Network platform for gas infrastructure. This role is central to maintaining high-quality geospatial data, supporting enterprise GIS applications, and developing the documentation, training, and governance needed to scale GIS effectively across the organization.

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

GIS Operations & Support

• Maintain and update geospatial and tabular datasets related to gas utility assets within ArcGIS Pro and ArcGIS Enterprise.
• Support the configuration, testing, and quality assurance of the ArcGIS Utility Network, including subnetworks, network rules, domains, and associations.
• Assist with deploying and supporting web maps and field data collection applications (Field Maps, Survey123, Workforce).

Training, Documentation & Governance

• Develop clear and user-friendly Standard Operating Procedures (SOPs) and training materials to support OT applications, including GIS tools, workflows, and editing practices.
• Assist in onboarding field and office staff by delivering technical training sessions and one-on-one support.
• Contribute to the development and enforcement of GIS governance standards, data quality rules, and change management protocols.

Application Configuration & Automation

• Support the creation of dashboards, reports, and apps using ArcGIS Experience Builder, Web AppBuilder, and Dashboards.
• Develop basic scripts and tools (Python, ModelBuilder, Arcade) to automate common tasks such as QA/QC, reporting, and data syncing/extraction to support engineering, operations, and asset condition survey operations.

System Integration & Data Management

• Assist in GIS data exchanges and workflows that support integration with SCADA, AMI, and ETRM platforms.
• Conduct routine data validation and cleanup operations to maintain the accuracy and integrity of enterprise datasets.

Cross-Functional Collaboration

• Work with engineering, operations, and IT teams to document and refine GIS-enabled business processes.
• Act as a technical resource to help staff troubleshoot issues, adopt best practices, and engage with both spatial and non-spatial OT Solutions.

MINIMUM REQUIREMENTS

Minimum education required of the position

• Bachelor’s degree in GIS, Information Systems, Computer Science, Geography, or related field.

Minimum experience required of the position

• 5+ years of experience using Esri GIS tools (ArcGIS Pro, ArcGIS Enterprise, or ArcGIS Online).
• Familiarity with geodatabase design, feature services, and spatial analysis.
• Excellent written communication skills with a focus on producing training materials and process documentation.

Minimum knowledge, skills and abilities preferred of the position

• Experience supporting GIS in a natural gas utility or similar infrastructure environment.
• Working knowledge of the ArcGIS Utility Network or data modeling for utility systems.
• Exposure to scripting (Python, SQL, Arcade) or automation tools (ModelBuilder).
• Understanding of IT/OT integrations, SCADA systems, or operational data platforms.
• Experience participating in or enforcing technical governance or data quality standards.

Any certificates, licenses, etc. required for the position

• None

Physical Requirements

• Able to operate a personal computer, either desktop or laptop.
• Able to sit for extended periods of time.
• Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
• Able to exert up to 50 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize and analyze are required.
• Able to work regular hours, with occasional overtime.
• May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aide in restoration efforts.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

Learn more at https://deltautilities.com.

Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.

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