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Sales and Customer Service Associate

Entrepreneurial Essential Business Interviewing Now

Sales and Customer Service Associate

Moreno Valley, CA
Full Time
Paid
  • Responsibilities

    Job Description

    WE ARE ON THE SEARCH FOR HARD-WORKING INDIVIDUALS THAT ARE LOOKING FOR A GREAT SALES AND CUSTOMER SERVICE ASSOCIATE THAT HAS REAL GROWTH OPPORTUNITIES!

    Our goal is to cultivate and maintain true partnerships with our clients and consumers. We’ve become the nation’s largest business consulting firm due to our winning mentality, honesty, transparency, and drive for success. Those same traits are exactly what we look for in our Sales and Customer Service Associate. We prefer to train and develop our Sales and Customer Service Associate for maximum performance. We are committed to delivering the highest caliber of service that will benefit our clients and customers. Unlike large corporate firms, we commit to individualized attention that uniquely positions us to increase consumer retainment and bridge the gap between our competitors.

     

    DUTIES AS A SALES AND CUSTOMER SERVICE ASSOCIATE:

    • Collaborate with management staff to stay updated on new products, services, sales promotions, and policies

    • Interact with customers in a friendly and professional manner while actively listening to their concerns

    • Provide effective solutions and support to ensure that no customer is left dissatisfied

    • Handle confidential customer information with sensitivity and discretion

    • Greet, qualify, recommend products/services and close every customer

    • Suggest areas of improvement to management staff to increase consumer satisfaction

     

    REQUIREMENTS AS A SALES AND CUSTOMER SERVICE ASSOCIATE:

    • High School Diploma or GED

    • Experience in customer service, retail, or sales

    • Ability to multi-task and focus in a fast-paced environment

    • Positive attitude and the ability to be patient while communicating with customers

    • Team player who can work independently

    • Outstanding service orientation and strong interpersonal skills that create positive relationships with fellow team members and customers

     

    OUR COMPANY CULTURE AND TEAM CAMARADERIE THAT THRESHOLD MARKETING, INC. HAS BUILT TOGETHER CANNOT GO UNNOTICED. WE CONTINUE TO FOSTER OUR PROFESSIONAL AND PERSONAL RELATIONSHIPS IN AND OUT OF THE OFFICE. TO NAME JUST A FEW WE PARTICIPATE IN 3 ON 3 BASKETBALL TOURNAMENT FOR THE BOYS AND GIRLS CLUB, DOMINICAN REPUBLIC TRIP, BOX SUITE MAVERICKS TICKETS, AND DALLAS COWBOYS GAMES.

     

    This position includes in-person commission-based sales and customer service

    Company Description

    In marketing, we feel that there is no such thing as a “one size fits all” formula, which is why we take the time to build a strategy unique to the brand and its goals. We utilize direct marketing as it gives a better sales conversion rate than a mass marketing campaign. By running face-to-face residential sales and marketing promotions, we attract and retain the best buyers in terms of quality and longevity. We start with our client’s brand story, crafting a narrative that will connect the brand with their ideal customers. We create personalized direct marketing activities that stand out from the noise of other marketing agencies and channels.