Job Description

TUNNEL VISION MANAGEMENT has just opened a Customer Service and Outreach Coordinator Position in the PALM DESERT area. We are one of the largest and fastest-growing Sales Firms in the area, and we are looking to expand even further. We offer full-time positions, full training, and advancement opportunities within our company as well.

WE PROVIDE:

• Full Training

• Weekly Bonuses and Incentives

• Opportunities for Growth

• Opportunities for Travel

• Yearly R&R Trips

IF YOU HAVE GREAT PEOPLE SKILLS AND ENJOY WORKING WITH THE PUBLIC, WE WANT TO MEET WITH YOU TO DISCUSS EMPLOYMENT WITH YOU FURTHER!

This office is seeking a full-time Customer Service and Outreach Coordinator who is career minded and posses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign. Our company has partnered with several Fortune 500 and Fortune 100 companies Nationwide as well as locally. With these partnerships, we help our clients with their company branding, we help advertise their company and what they have to offer, and we host events in their names to help them gain a larger clientele base.

Our thorough training program ensures each and every one of our employees is equipped with the tools necessary to thrive within our business. We only promote from within, so growth opportunity within our office is definite. We also guarantee a full 40-hour workweek, which is great for students and college graduates looking to start their career but haven't had much training elsewhere.

THE GOALS ARE SIMPLE: every consumer must benefit from the promotions and events, every client must benefit from the services provide,d and every representative must benefit from the training and team spirit of the company!

THE CHALLENGE: We are continuously expanding the client base, and we need to make sure that we are hiring the right candidate that can help us to grow and expand even further... do you have that same ambition?

THE CULTURE: We love our community as much as we love our team here at Tunnel Vision Management. Therefore, we make giving back to the community a priority. Tunnel Vision Management is involved with several initiatives that put our community’s objectives ahead of our own. We use our knowledge and abilities to carry out a variety of hands-on volunteer work and fundraising events as a team.

As much as we like to give back to our communities, we also like to have fun. At Tunnel Vision Management, we love going out for team outings, including cookouts, game nights (our CEO loves gaming), and probably our team’s favorite, the annual company retreats that typically land us in a tropical destination.

RESPONSIBILITIES:

• Handle customer inquiries and complaints

• Provide information about the products and services

• Troubleshoot and resolve product issues and concerns

• Document and update customer records based on interactions

• Develop and maintain a knowledge base of the evolving products and services

QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields if possible but not required

• Ability to build rapport with clients

• Ability to prioritize and multitask

• Positive and professional demeanor

• Excellent written and verbal communication skills

WE WILL BE FILLING POSITIONS BY THE END OF NEXT WEEK. IF YOU FEEL THAT YOU ARE THE RIGHT CANDIDATE FOR US, PLEASE APPLY TODAY TO SECURE AN INTERVIEW WITH THE HIRING MANAGER.

Must have reliable transportation to our corporate office.

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, customer retention, customer agent, client management, client advisement, client relations, client account management, client services, client acquisition, or client support.