Job Description

ARE YOU LOOKING TO MAKE A LONG-LASTING IMPACT ON THE BUSINESS YOU WORK WITH? LOOKING FOR A CLEAR PATH FOR ADVANCEMENT? WANT TO BE DEVELOPED ALONG THE WAY? GOOD WITH PEOPLE?

DESCRIPTION:

We are looking for a passionate Customer Service Representative who will partner with and ensure the long-term success of our customers. You will be responsible for developing relationships within your assigned territory, connecting with key decision-makers. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

RESPONSIBILITIES:

• Execute day to day sales, marketing, customer service, and campaign management

• Excel in our management training program beginning at the Entry Level to Senior Management

• Manage the implementation and delivery of a key client’s activity, maximizing performance, return on investment, and identifying the opportunity to expand

• Own all problem solving, troubleshooting, client campaign requests, media planning, and key implementations

• Build client relationships through service excellence and balance their campaign needs with your proactive approach

• Get your hands dirty with team building, growth, and expansion efforts

BENEFITS:

• A plethora of bonuses and incentives: sporting events, concert tickets, and giveaways

• Trips to cool places like Puerto Rico, LA, Atlanta, Cancun, and the Bahamas!

• Daily team development activities

• Sponsored lunch parties

• After hour work gatherings: intramural games/sports

• One-on-one development from company executives

• Annual awards and recognition

• Holidays off

• Investment in your growth and progression

PERSONS WITH EXPERIENCE IN THE FOLLOWING AREAS SHOULD APPLY: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development

Company Description

Our firm specializes in direct marketing matters, from the seed of an idea to the final product. We bring extensive experience and professionalism to every case and customize our support to your individual needs and concerns. Our team has been well versed in the art of communications, marketing, and management development. We’re on the pulse of modern technology and media, and have monitored their evolution to inform our own best approaches—all to give you exceptional advice that will last for years to come.