Job Description

Position Overview
The Entry Level Customer Service Assistant provides support by handling customer inquiries and ensuring a positive customer experience.

Key Responsibilities

• Respond to customer inquiries via phone, email, or in person
• Assist with orders, returns, and general service requests
• Provide accurate information about products or services
• Document customer interactions and updates
• Escalate issues when necessary
• Maintain a professional and helpful demeanor

Qualifications

• Strong verbal and written communication skills
• Customer-focused mindset
• Basic computer and data entry skills
• Ability to learn quickly and follow instructions
• Attention to detail
• Reliable and team-oriented

Additional Information

• Competitive salary package
• Growth opportunities within a supportive and expanding organization
• Skill development in sales, communication, and client relations
• Collaborative and professional work environment
• Full-time job position with consistent schedule