Job Description

We are seeking a motivated Entry Level Customer Service Assistant to join our team in Louisville, KY. This role is ideal for individuals who are eager to contribute to a fast-paced, client-focused environment and develop their skills in customer support and operations.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat

• Assist in resolving client issues and ensuring a positive customer experience

• Maintain accurate records of customer interactions and transactions

• Collaborate with team members to improve processes and service quality

• Provide support for administrative tasks as needed

Qualifications

• Strong communication and interpersonal skills

• Ability to work independently and as part of a team

• Excellent problem-solving and organizational abilities

• Proficiency in Microsoft Office or similar tools

• Positive attitude and willingness to learn

Additional Information

• Competitive salary: $45,000 – $49,000 per year

• Opportunities for career growth and professional development

• Supportive and collaborative work environment

• Skills enhancement through on-the-job training

• Full-time, permanent position