Job Description

We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our team in Louisville, KY. This role is ideal for individuals who are eager to build a career in customer service while contributing to a fast-paced and professional environment. You will play a key role in ensuring a positive customer experience by providing accurate information, resolving inquiries, and supporting daily operations.

Responsibilities

• Serve as the first point of contact for customer inquiries
• Provide accurate information regarding products and services
• Assist customers with requests, concerns, and general support
• Maintain clear and professional communication at all times
• Update and manage customer records in internal systems
• Collaborate with team members to ensure efficient service delivery
• Support administrative and operational tasks as needed

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Problem-solving mindset with attention to detail
• Ability to work both independently and as part of a team
• Professional attitude and willingness to learn
• Basic proficiency with computer systems and office tools

Additional Information

• Competitive salary package
• Growth opportunities within the company
• Skill development and ongoing training
• Supportive and professional work environment
• Full-time position with stable scheduling