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Entry Level Customer Service Assistant

Lumina Agency INC

Entry Level Customer Service Assistant

Tampa, FL +2 locations
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our Atlanta team. This role is ideal for individuals looking to start their career in a professional business environment while gaining hands-on experience in customer interaction, administrative support, and internal coordination.

    The successful candidate will play a key role in supporting daily customer service operations and ensuring a positive experience for clients through accurate information, timely responses, and organized processes.

    Responsibilities

    • Assist customers by providing clear and accurate information regarding services and processes

    • Handle inquiries via phone, email, and internal systems in a professional manner

    • Support internal teams with documentation, data entry, and follow-ups

    • Maintain accurate records and update customer information as needed

    • Ensure all interactions align with company standards and procedures

    • Assist with day-to-day administrative and operational tasks

  • Qualifications

    Qualifications

    • Strong verbal and written communication skills

    • Professional attitude with a customer-focused approach

    • Ability to multitask and manage priorities effectively

    • Strong attention to detail and organizational skills

    • Basic computer proficiency and ability to learn internal systems quickly

    • Reliable, punctual, and eager to develop professionally

    Additional Information

    • Competitive salary ($40,000 – $43,000 per year)

    • Growth opportunities within a structured and expanding company

    • Professional training and skill development

    • Supportive team environment

    • Stable full-time position with long-term potential

  • Locations
    Tampa, FL • Atlanta, GA • Charlotte, NC