Job Description

Job Description

We are seeking a dedicated and enthusiastic Entry Level Customer Service Assistant to join our growing team. This role is perfect for someone who is passionate about helping others, thrives in a fast-paced environment, and is looking to build a career in customer service.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone and email

• Provide detailed product information and resolve customer concerns

• Assist with order processing, returns, and exchanges

• Maintain accurate customer records in the system

• Work closely with the operations and fulfillment teams to ensure timely deliveries

• Uphold a positive brand image through every customer interaction

Qualifications

Qualifications

• High school diploma or equivalent

• Excellent verbal and written communication skills

• Strong problem-solving abilities and attention to detail

• Ability to multitask and stay organized under pressure

• Proficiency in basic computer applications (e.g., email, spreadsheets, data entry)

• A friendly, professional, and patient demeanor

Additional Information

Benefits

• Competitive annual salary ($46,000 – $50,000)

• Opportunities for professional growth and advancement

• On-the-job training and mentorship

• Supportive and collaborative team environment

• Paid time off and holidays

• Health and wellness benefits package