Entry-Level Customer Service Associate Location: Dallas, TX Position Type: Full-Time Schedule: Monday–Friday Experience Level: Entry-Level Pay: $16–$22 per hour

About Us

We are a Dallas-based customer service and sales support team that works with established clients to assist customers with product and service information. Our team focuses on in-person customer interactions, helping customers understand available options, answer questions, and complete basic service-related processes.

We provide training for entry-level candidates and are looking for reliable, professional individuals who enjoy working with people and being part of a team. This is a full-time, in-person position based in Dallas, TX.

Responsibilities

As an Entry-Level Customer Service Associate, you will:

Greet and assist customers in a professional and friendly manner

Learn basic product, service, and client information

Answer customer questions and provide clear, helpful information

Support customer enrollment, account setup, or service-related processes

Communicate with customers face-to-face in a positive and professional way

Work with team members to meet daily goals and maintain an organized workflow

Represent the company and our clients with professionalism

Participate in ongoing training and team meetings

Qualifications

We are looking for candidates who are:

Authorized to work in the United States

Able to work full-time, in person, in Dallas, TX

Comfortable speaking with customers and working in a team environment

Professional, reliable, and coachable

Able to follow directions and stay organized

Positive, motivated, and willing to learn

Previous experience in customer service, retail, hospitality, restaurants, call centers, sales, front desk, or other people-facing roles is helpful, but not required.

What We Offer

Paid training

Supportive team environment

Hands-on customer service experience

Full-time schedule

Opportunities to build communication, leadership, and professional skills