Entry-Level Customer Service Representative

AGC Auto Glass & Car Care

Entry-Level Customer Service Representative

Fort Worth, TX
Paid
  • Responsibilities

    AGC Auto Glass & Car Care is seeking a dependable, motivated, and customer-focused Customer Service Representative to join our growing team. This is an entry-level opportunity for individuals interested in developing customer service, communication, and sales skills while learning about the automotive industry. No previous automotive experience is required. Training will be provided. The ideal candidate enjoys working with people, communicating with customers, learning new skills, and helping customers find solutions to their vehicle service needs. Responsibilities: Greet and assist customers in a professional and friendly manner. Answer customer questions about automotive glass and car care services. Explain available service options, including windshield repair and replacement. Assist customers with appointment scheduling and service coordination. Help customers understand insurance claim procedures and documentation. Communicate with customers regarding service updates. Identify customer needs and recommend appropriate services. Maintain accurate customer information and service records. Work collaboratively with team members to provide excellent customer service. Support daily business operations as needed. Qualifications: Strong communication and interpersonal skills. Positive attitude and willingness to learn. Dependable with a strong work ethic. Ability to work in a customer-facing environment. Ability to multitask and stay organized. Professional attitude and customer-focused mindset.Previous customer service, retail, restaurant, hospitality, or sales experience is helpful but not required. Compensation: $33,800 – $57,200 per year

    • Greet and assist customers in a professional and friendly manner. • Answer customer questions about automotive glass and car care services. • Explain available service options, including windshield repair and replacement. • Assist customers with appointment scheduling and service coordination. • Help customers understand insurance claim procedures and documentation. • Communicate with customers regarding service updates. • Identify customer needs and recommend appropriate services. • Maintain accurate customer information and service records. • Work collaboratively with team members to provide excellent customer service. • Support daily business operations as needed.

  • Compensation
    $33,800-$57,200 per year