Entry-Level IT Technician

Gophermods

Entry-Level IT Technician

Minneapolis, MN
Full Time
Paid
  • Responsibilities

    Entry - Level IT Technician

    Gophermods • Minneapolis & New Brighton, MN • Full- & Part-Time

    Launch your IT career while you get paid to learn. Are you tech-savvy, hands-on, and ready to launch your IT career? Gophermods is hiring Entry-Level IT Technicians for our device repair and customer support teams. We provide on-the-job training, tools, and mentorship to help you succeed in the fast-growing field of electronics repair and IT support.

    Schedule: Monday– Friday • No nights or weekends • Flexible FT / PT

    Location: 1624 New Brighton Blvd, Minneapolis or 711 5th St SW #400, New Brighton

    What You'll Do

    • Repair & Troubleshoot: smartphones, tablets, laptops, gaming consoles (training provided)

    • Customer Support: explain fixes in plain language, answer questions in-store, by phone & email

    • Document Work: log parts, tests and notes accurately in our repair system

    • Project Work: help prep and repair bulk devices for schools & businesses

    • Improve Processes: share ideas, keep your bench organized and safe

    What You'll Learn in Year 1

    • Hands-on mastery of Apple hardware and the most common consumer tech

    • Structured mentorship with quarterly growth reviews

    • Career pathways into Senior Tech, Store Lead, Manager or HQ IT roles

    You'll Thrive Here If You…

    • Love tinkering with gadgets and solving puzzles

    • Communicate clearly with teammates and customers alike

    • Are reliable, detail-oriented, and able to lift up to 30 lbs.

    • Want a fast, supportive environment where curiosity is rewarded

    No prior repair experience required—retail, hospitality, or help-desk backgrounds translate well.

    Benefits That Set the Standard

    • Health – medical, dental, vision (50 % employer-paid)

    • 401(k) – 4 % company match

    • Time Off – 2 weeks paid PTO + 2 weeks unpaid option

    • Disability – short & long-term coverage included

    • Growth – internal promotions and leadership training opportunities

    • Culture – small-team vibe, no weekend shifts

    Apply Now and start your tech journey at Gophermods today!