Our team is in need of an IT Customer Support Technician. You’ll play a critical role on our team by ensuring our technical operations run smoothly. Applicants should be able to maintain high levels of productivity while never compromising on quality support. If you thrive in a fast-paced work environment and love helping people, this could be a great fit for you. Apply today! Responsibilities: • Help our staff solve technology-related problems so they can work efficiently • Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment • Speak to customers to help them resolve any VoIP and network-related issues • Participate in an on-call schedule including nights and weekends Qualifications: • Basic understanding of how to troubleshoot network systems, phone systems, Internet connectivity, and other technological equipment • High school diploma or G.E.D. required, associate’s degree in information technology or computer science is a bonus • Strong communication skills, organizational skills, and time management skills • Excellent customer service skills and desire to help the company succeed Compensation: $15 - $18 hourly

• Speak to customers to help them resolve any VoIP and network-related issues • Participate in an on-call schedule including nights and weekends