Job Description

WORKING LIFE WITHIN THE TRAVEL DIVISION

• Building your list of potential clients by researching internal and external databases, websites and social media
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential clients into ACS clients
• Building relationships with Suppliers & Partners to ensure we are able to provide the most suitable choices for the customer's requirements
• Manage and Own our Customers In-Destination Experience
• Develop and maintain relationships with clients to ensure repeat business
• Ensure you are consistently exceeding both your sales activity and financial targets
• Confirming company procedures are being followed in a methodical and chronological way to ensure protection of both The Travel Division & the client
• Research, explore and study different travel destination options
• Research destination and travel prices, customs, weather conditions, reviews etc.
• Research and study customer's specifications and wishes
• Suggest suitable travel options that best suit customer's needs

THE DUTIES

• Work as part of a growing team to achieve both individual & collective success
• Demonstrate an expert understanding of the most suitable Travel Product for each customer
• Managing travel bookings from enquiry to completion
• Collaborating with other ACS departments to ensure best possible experience for our customers
• Building a wide and effective network of contacts inside and outside the organisation
• Gain clear agreement and commitment from others by persuading, convincing and negotiating
• Working productively in a pressurised environment
• Focusing on customer's needs and satisfaction
• Make prompt, clear decisions which may involve tough choices or considered risks

Qualifications

THE PERSON

• High aptitude and passion for sales, with a track record from a previous Sales role
• Comfortable on the phone and making outbound sales calls to generate leads
• Desire to immerse yourself into the role and commit to its demands
• Ability to work independently, but enjoys working with people inside and outside of ACS
• Enjoys working to goals and objectives in a competitive environment
• Outstanding written and verbal communication skills
• Strong numeracy skills
• An organised & disciplined attitude towards managing workload
• Passionate about travel and tourism
• Up to date understanding of latest tourism trends
• Comprehensive knowledge of major global destinations and world geography
• Experience of working with HNW clients or Luxury Products (preferred)

Additional Information

WHAT IS IN IT FOR YOU

• 9 levels of career growth opportunities from Trainee Broker to Director
• Job stability and leadership support for development
• Welcoming, collaborative environment with seasonal events and team night outings
• Future work-from-home opportunities; 1x day a week.

PAY AND BENEFITS

• Base salary: $65,000 USD + 10% uncapped commission
• 20 days in PTO for each year plus paid sick time
• 12 paid public holidays
• Additional paid leave for your birthday, wedding, moving, holiday shopping and more!
• Affordable health, dental and vision insurance plans
• 401K retirement savings plan with generous employer match!
• Life insurance
• Paid maternity and paternity leave

**Diversity & Inclusion: **Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.