Job Description

As a Scale House Operator/Office Assistant, you will be a key member in maintaining the day-to-day operations and administrative duties associated with operations of the scale(s) and office assistant functions. You will be responsible for operating the weight scale(s), scale computer and software programs, accepting and entering customer orders, data entry, cashier duties and record keeping.

RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

· Provide prompt and courteous service to our Valley Customers

· Operate computer to process load/truck information and complete scale tag

· Accurately perform routine data entry into a computer, make accurate basic mathematical calculations and accurately post and keep legible records

· Answer phone calls and respond to customer’s questions regarding prices, acceptable waste, hours of operation and directions to our facility

· Update customer information in software database during and after calls as necessary

· Accurately create new orders for deliveries, pick-ups and services, before submitting to the next department for execution

· Complete daily scale/receipt reports, maintain logs, spreadsheets and other reports as assigned

· Perform and assist in clerical and other duties as directed

· Handle cash and credit card transactions using the POS software

BASIC QUALIFICATIONS

· Ability to work overtime, weekends and during emergency conditions

· Positive attitude and ability to thrive in a fast paced environment

· Patience & ability to remain professional with customers at all times

· Ability to learn new computer software

· Ability to multi-task

· Demonstrated willingness to learn

· Computer knowledge and efficiency, including basic understanding of Microsoft Excel and Word

· Attention to detail and high level of accuracy

· Demonstrated strong time management and organizational skills

· Initiative, adaptability, teamwork and collaborative posture

· Ability to maintain discretion and confidentiality at all times

· Ability to perform basic mathematical calculations

· High school diploma or GED required

· Must pass a background check and drug screen

Company Description

Environmental Resource Recovery is a family-owned residential and commercial construction solutions provider, conveniently located in the heart of downtown San Jose. It consists of two divisions: Valley Recycling - Transfer station and Valley Services - rentals(toilets, fencing, and dumpsters). At Environmental Resource Recovery you won’t just have a job, but you will be a part of an amazing team that is contributing to the growth of Silicon Valley. By joining the Valley Team you will become a member of the family.