This position is 100% onsite

The EPIC Trainer conducts technical training for end users of E.H.R (Electronic Health Record) software applications. This position will develop and deliver learning materials, lesson plans, including those required for online modules, instructor-led training, job-aides organization-wide. Develop and continuously update training materials for various training sessions (Orientation On-boarding, advanced, refresher classes, helpful hints, frequently asked questions, tip sheets, etc.) Maintain and create schedule of training courses and conduct those trainings.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Excellent writing skills and the ability to understand adult learning principles

• Critical Thinking skills, must be able to make independent decisions and judgments based on processes, needs and developments

Required Experience

Required:

• High School Diploma or equivalent

• Must be credentialed trainer in 1+ EPIC module(s) appropriate to area of training needs determined by PIH Health IT Department

• Within one year of employment, the position requires successful completion of the EPIC credentialing process, successful completion of teaching presentation before a panel, and successful completion of a credentialing examination

• Minimum 3 years of experience working in a healthcare setting using EHR/EDR systems, facilitating training classes, or equivalent experience in developing and presenting training curriculum required

Preferred:

• Bachelor of Science in Information Technology or related field

• clinical background and 4+ years of experience

• Three (3) or more years using the EPIC EHR system

• Excellent writing skills and the ability to understand adult learning principles

• Critical Thinking skills, must be able to make independent decisions and judgments based on processes, needs and developments