Job Description

Job Summary: The WIOA Program Quality Assurance Specialist is responsible for ensuring the highest standards of quality are met in all aspects of the Workforce Innovation and Opportunity Act (WIOA) program operations. This role involves monitoring program activities, verifying compliance with federal and state regulations, and implementing continuous improvement strategies to enhance program effectiveness and participant satisfaction.

• Conduct regular audits and reviews of program files to ensure compliance with WIOA regulations and organizational policies.
• Develop and maintain a quality assurance framework that includes standard operating procedures, checklists, and performance metrics.
• Collaborate with program staff to identify areas for improvement and develop corrective action plans to address any deficiencies.
• Provide support to staff on quality assurance processes and best practices.
• Analyze program data to identify trends, report on performance, and make recommendations for program enhancements.
• Facilitate continuous improvement initiatives and participate in the development of innovative solutions to improve program outcomes.
• Ensures Funder, partner and Equus policies and procedures are monitored and updated to include regulatory changes.

Other duties assigned

Qualifications

• Bachelor’s degree in Business Administration, Public Administration, or a related field or a combination of education and experience.
• Experience in quality assurance, program evaluation, or a similar role, preferably within a WIOA-funded program.
• Experience in conducting quality assurance auditing activities preferred.
• Strong understanding of WIOA and performance accountability measures.
• Excellent analytical, organizational, and problem-solving skills.
• Proficient in Microsoft Office Suite and data management systems.
• Exceptional communication skills, both written and verbal, with the ability to present findings and interact effectively with all levels of staff and external stakeholders.
• Detail-oriented with a commitment to achieving excellence in program delivery.

Additional Information

All your information will be kept confidential according to EEO guidelines.

This position is located within Clark County.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.