Job Description

• Attend partner/funding customer meetings.
• Complete all weekly/monthly reports requested.
• Manage/Supervise assigned case managers on daily operations and performance.
• Conduct weekly meetings with staff/leadership.
• Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned project.
• Ensure compliance with county and government regulations in regard to intake and enrollment qualifications.
• Ensure assessment, service plans and career pathway documents meet required quality standards.
• Collaborate with the Project Director and Project Accountant for budgeting, forecasting, and to ensure financial sustainability and success.
• Work in partnership with the Project Director on planning and overall day-to-day operations/program development/Contract management/Human Resources/Staff Development/Business Development.
• Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with outreach/referral and continuing through retention and advancement efforts.
• Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting entire history of a program participant including supportive services issued Understands all technical aspects of the program operation.
• Maintains knowledge of applicable federal, state, and local laws, regulations, guidelines, and policies related to WIOA workforce programs
• Reviews eligibility of participants and verify staff record participant activity and progress in state system of record.
• Conducts regular file review and monitoring Maximizes performance and productivity.
• Direct/delegate staff responsibilities to meet and/or exceed performance standards.
• Reviews staff performance and recommend corrective actions as needed.
• Coordinates training activities to ensure that all operations staff are properly trained to implement project activities effectively.
• Participates in development and maintenance of standard operating procedures Facilitates meetings with partners to promote full, frequent communication.
• Delegates work and resolve issues and conflicts that arise.
• Other duties as assigned

Qualifications

• Bachelor's degree in business, management or human services related field from an accredited university or college, or equivalent work experience preferred.
• 2 to 3 years' experience in WIOA programs.
• 3 years of supervisory experience or equivalent combination of education and experience.
• Commitment to customer focused service delivery systems
• Excellent communication and interpersonal skills, strong management and organizational skills, and the ability to work across all levels of management and staff.
• This is considered a driving position and as such your driver's license must be in good standing and you must have proof of valid automobile insurance.
• Friendly, professional demeanor staffing experience preferred Bi-lingual (English/Spanish) preferred Ability to work well in teams and independently
• Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint)
• Ability to work well in teams and independently
• Valid driver's license in good standing and proof of automobile insurance required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.