POSITION: Concession Stand Attendant **
STATUS:** Hourly / Part-time as needed **
REPORTS:** Arena Food & Beverage Management **
FACILITY:** Erie Insurance Arena **
HOURLY RANGE:** Guaranteed no less than $11.00 per hour + tips. Average rate with tips varies between $15.00 - $20.00 per hour - Rate of pay will depend on business volume.

POSITION SUMMARY:

The Concession Stand Attendant is responsible for maintaining operations and assisting customers. This position provides quick and efficient service ensuring the highest level of guest experience. Additional duties include: Cold food preparation, stocking counters and steam table, and maintaining sanitation standards.

QUALIFICATIONS:

• He/she must be 18 years or older.

• Preferred one year of server experience

• Much be RAMP certified or willing to obtain certification through Erie Events. Additionally, must satisfactorily fulfill all departmental training requirements.

• Must utilize excellent guest service skills and have a positive attitude.

• Must be able to communicate clearly with patrons.

• Standing, walking, kneeling, stooping, and bending for long periods of time.

• Must be willing to work a flexible schedule that includes evenings, and weekends.

Job Description Detail:

• Check and stock supplies in counter area, display refrigerators, and steam table neatly, accurately, and in a timely fashion as per menu.

• Inform kitchen staff in a timely manner when food quantities are low or special requests.

• Display food under appropriate hot or cold conditions as per standards.

• Complete cold food preparation assignment neatly, accurately and in a timely fashion.

• Maintain appropriate portion control and merchandising standards to include food handling.

• Responsible assisting in the inventory process.

• Assist in maintaining cleanliness in concession stands.

• Keep display equipment clean and free of debris during meal service, as assigned.

• Clean tables, chairs, equipment and utensils.

• Keep counter and floor in work or service area clean and free of debris.

• Demonstrate complete understanding of department policies and procedures.

• Relay relevant comments received from customers directly to supervisor.

• Comply with sanitary practices for food handling, general cleanliness and maintenance of kitchen and/or dining areas.

• Serve hot and cold drinks.

• Pick up food items from serving bar or storage area. Check orders to ensure that guest is receiving a complete and correct order.

• Collect payment from guest and makes change.

• Conform to the regulations of the alcohol beverage authority

• Comply with all applicable health and safety regulations.

• Perform other related duties, tasks and responsibilities as required from time to time.

Why You'll love Erie Events

Many of our jobs fit all kinds of different lifestyles and come with great benefits – Some dependent upon the role, work schedule, or location, and can include the following!

• Competitive wages paid biweekly

• Healthcare (Medical, Dental, Vision, Prescription drugs)

• Prescription Reimbursement

• Employer Paid: Life Insurance, Short Term/Long Term Disability

• Additional employee paid Life Insurance

• Flexible Spending Plan

• Flexible hours

• Holiday pay

• Supplemental Pay: Varies per position

• Paid Time Off (PTO) – Applies to Full & Part-time Employees

• Employee Referral Program

• Complementary access to events throughout our four venues!

• Employee Assistance Program – 100% confidential

• 457 Government Plan

• Annual Employee Appreciation Event

• Behind the Scenes Awards

Erie Events provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.