Job Description

PROGRAM SERVICE COORDINATOR

JOB DESCRIPTION

ESPERANZA EN ESCALANTE

The role of the Program Service Coordinator is to evaluate the service needs of residents of Esperanza En Escalante Permanent Supportive Housing (including Esperanza En Escalante Transitional Housing residents moving into Permanent Housing) and take the necessary action to see that the service needs are addressed in a timely manner.  Specific activities to support this role include:

·         Complete a thorough service assessment of the resident and, if applicable, the resident’s family

·         Develop a Service Plan to address the needs/wants/desires of the resident and their family

·         Develop a resource directory of local social service agencies and providers in Tucson

·         Facilitate programs such as health and wellness, nutrition, job training, computer literacy, transportation, etc.

·         Provide assistance to help residents with applications for benefits and entitlement programs

·         Link residents and their families to supportive services and other community resources. 

·         Coordinate with other Esperanza En Escalante staff for follow-up services for transitioning veterans.

·         Coordinate with Property Manager and Public Housing Authority staff to ensure Section 8 certification and recertification requirement are met.

Qualifications

·         A Bachelor’s degree in social services required, Master’s degree desirable

·         One year experience providing case management services to Veterans and/or low-income individuals and families

·         A valid Arizona Driver’s License, ability to qualify for Esperanza En Escalante auto insurance

·         Reliable transportation and proof of insurance

·         Must be able to pass a comprehensive background check

·         This is a 40 hour per week position that may require some evening and weekend work

Knowledge, Skills, Ability

·         Excellent written and verbal communications skill

·         Demonstrated initiative and the ability to make decisions and take responsibility for them

·         Must be able to relate to and work well with both agency staff and clients

Compensation - Salary dependent on qualifications

Esperanza En Escalante is an equal opportunity employer and is committed to a discrimination-free workplace, providing equal opportunity for employment without regard to race, color, creed, religion, gender, gender identity, sexual orientation, national origin or other protected characteristics in accordance with applicable federal, state, and local laws.