Incredible Flavors is a fast-growing distributor of specialty coffee products, equipment, and breakroom supplies serving cafés, offices, and hospitality businesses across Central Florida. We are looking for a skilled and motivated Service Technician to join our team, with a strong emphasis on servicing commercial espresso equipment, including super-automatic machines. This role involves the installation, maintenance, and repair of coffee brewers, espresso machines, and water systems at customer locations. A significant portion of the work supports third-party service contracts for national equipment and coffee brands that depend on Incredible Flavors for responsive, professional service. We’re seeking a mechanically inclined, detail-oriented technician who thrives in the field and values excellent customer service. Experience with espresso equipment — particularly super-automatics — is highly preferred, but we are willing to train the right candidate. Responsibilities: • Diagnose and repair commercial coffee and espresso equipment, including super-automatic machines • Service and maintain water coolers and point-of-use filtration systems (filter changes, sanitization, etc.) • Perform routine maintenance on ice machines, including cleaning and basic troubleshooting • Complete scheduled service tasks under company-managed agreements and third-party service contracts • Inspect all equipment types for leaks, performance issues, and general wear during site visits • Follow all company and customer safety policies and protocols while on job sites • Maintain and care for assigned service vehicle, ensuring cleanliness and compliance with maintenance policies • Safely transport tools, parts, and equipment to and from customer locations • Use standard hand tools and diagnostic equipment to perform field repairs and preventive maintenance • Communicate professionally with customers and document all work using company systems or mobile apps • Demonstrate consistent, reliable attendance and responsiveness to scheduling and dispatch Qualifications: • High school diploma or equivalent • Valid driver’s license with a clean driving record • Must be eligible to work in the United States • Ability to pass a background check • Must be able to lift up to 75 lbs and safely maneuver heavier equipment using dollies or team assistance • Friendly, professional demeanor with strong verbal communication skills • Self-motivated and able to work independently in the field • Team-oriented with a positive attitude and willingness to collaborate • Strong organizational skills and attention to detail • Ability to follow directions and adhere to all traffic and safety rules Preferred Qualifications • Hands-on experience with commercial espresso machines, coffee brewers, grinders, and water systems • Basic understanding of plumbing, electrical, and refrigeration systems • Trade background or technical training in a related field (HVAC, electrical, appliance repair, etc.) • Previous experience servicing ice machines or water filtration equipment • Manufacturer certifications for coffee equipment or water coolers are a plus Compensation: $18 - $25 hourly

• Diagnose and repair commercial coffee and espresso equipment, including super-automatic machines • Service and maintain water coolers and point-of-use filtration systems (filter changes, sanitization, etc.) • Perform routine maintenance on ice machines, including cleaning and basic troubleshooting • Complete scheduled service tasks under company-managed agreements and third-party service contracts • Inspect all equipment types for leaks, performance issues, and general wear during site visits • Follow all company and customer safety policies and protocols while on job sites • Maintain and care for assigned service vehicle, ensuring cleanliness and compliance with maintenance policies • Safely transport tools, parts, and equipment to and from customer locations • Use standard hand tools and diagnostic equipment to perform field repairs and preventive maintenance • Communicate professionally with customers and document all work using company systems or mobile apps • Demonstrate consistent, reliable attendance and responsiveness to scheduling and dispatch