Job Description

We are seeking a candidate with a background in customer service or sales to join our team in our brand new department! We are looking to add 4-5 new consultants to join our Sales and Customer Service Representative team. You will be responsible for helping customers directly by providing product and service information and resolving any issues that may arise. People are at the core of what we do. We take pride in the unique sales and customer experience we provide all of our new and existing customers.

SALES AND CUSTOMER SERVICE REPRESENTATIVE RESPONSIBILITIES:

• Handle customer inquiries and complaints professionally

• Provide information about the products and services directly

• Troubleshoot and resolve product issues and concerns

• Document and update customer records based on interactions

• Develop and maintain a knowledge base of the evolving products and services

• Attend sales meetings to gain client knowledge and set sales goals

• Assisting customers face-to-face with any billing and/or equipment concerns

• Handling new customer acquisitions and qualifying potential clientele

• Close sales by overcoming objections and finding the best fit for each customer

​SALES AND CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields

• Ability to build rapport with clients

• Ability to prioritize and multitask

• Positive and professional demeanor

• Excellent written and verbal communication skills

OUR OFFERINGS:

• Uncapped Commissions, Weekly Bonuses & Incentives

• Full Training

• Travel Opportunities

• Opportunity for management growth

• Yearly company-funded trips for qualifying reps

• family-like work environment

All entry level associates assist with the selling of our client’s products and/or services (commission based)