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Expand Your Horizons - Customer Service Representative

Essential Business | Leadership Development Program | Management Training

Expand Your Horizons - Customer Service Representative

Santa Clara, CA
Full Time
Paid
  • Responsibilities

    Job Description

    HAVE YOU HEARD THE PHRASE “LOVE WHAT YOU DO, AND YOU WILL NEVER WORK A DAY IN YOUR LIFE”?

     

    Well here we live that, every day. When you’re passionate about what you do, you love the people you do it with, and you’re constantly growing as a person, time flies, and you’re always having fun.

    • Are you driven and looking for a career that will not only empower your personal and professional growth but will also allow you to build the career and future you desire?

    • Are you often described as a confident and collaborative leader?

    • Are you looking to BUILD opportunity for yourself and for others?

     

    IF THE ABOVE DESCRIBES YOU, THEN PLEASE KEEP READING!

     

    ASSISTANT MANAGER RESPONSIBILITIES:

    • Through training become a master in our sales and marketing techniques designed to engage the consumer, educate them on their product/service options and close the best possible deal for their household

    • We know that not every interaction ends in a sale. Your ultimate goal is to deliver an outstanding customer experience, build strong relationships with the brand and represent the company with integrity to facilitate future sales

    • Track new customer acquisitions, follow compliance protocols, and leverage for referrals in the local area

    • Once you are an expert in all things customer service and sales support, then it’s time to elevate your role to its purest form as a corporate trainer and leader. Here you will be responsible for training and developing new hires for maximum performance and setting the right example as a supportive and competent leader.

    • Ensure your team has accurate account updates, meets customer service and sales goals, as well as market representation.

     

    ASSISTANT MANAGEMENT LEADERSHIP DEVELOPMENT:

    • Interviewing

    • Sales and marketing training fundamentals

    • Team building and mentoring

    • Human Resources and administration duties

    • Basic business management, finances, and accounting

     

    QUALIFICATIONS OF AN ASSISTANT MANAGER:

    • 2+ years in a related industry with demonstrated leadership ability

    • Competitive nature with a winning mentality needed to excel in a leadership role

    • Sports minded and Energetic team players

    • Team captains ready to grow and train

    • Positive Energy

    • Candidates who are serious about a long term career

     

    WHY US?

    • We start all our assistant managers in a complete training program for the sole purpose of developing a strong leadership team from within

    • We do not believe in tenure or seniority, we promote to management those who get the job done and are top performers in our sales and marketing departments

    • We focus on developing and enhancing the competitive nature and leadership potential within every potential candidate. This is a valuable opportunity for those who have experience in sports marketing, advertising, team leadership, sales, entrepreneurship, and anybody with a competitive mindset. In the past, our top Assistant Managers have participated in Soccer, Football, Basketball, Lacrosse, Tennis, Golf, Dance, Baseball, and Hockey as a team-player, coach, or captain.

     

     

     

     

    Applicants with the following experience are encouraged to apply:

    Account Management, Agency Management, Brand Management, Campaign Management, Channel Management, Client Management, Consumer Relationship Management, Customer Relationship Management, Product Management, Relationship Management, Management Training, Community Management, Business Management, Field Management, Marketing Management

    Company Description

    With years of experience, our staff has the capabilities and expertise to take your business to the next level. We combine our insights and skills to transform your processes and strategies, and in turn, your company. We’re proud to help shape and improve how our clients structure and manage their business. We examine what organizations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategize using smart tools and global resources in order to understand the implications of every choice our clients can make.