Job Description
We are seeking an FT/PT Customer Service Representative (Phone Interview) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
RESPONSIBILITIES:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
QUALIFICATIONS:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company Description
We are a private firm located in Sacramento, Ca. We are currently hiring Full time & Part Time positions.