Customer Service Representative
Job Description
We want you to join our team as a CUSTOMER SERVICE REPRESENTATIVE!
You will be responsible for helping customers by providing product and service information and resolving technical issues.
You will interact with customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
YOUR RESPONSIBILITIES:
Handle customer inquiries and complaints/ Providing excellent customer care!
Selling products to customers
Provide information about the products and services
Coming up with great ideas to resolve problems/ product issues and concerns
Quick thinking and Offer suggestions
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Work as a team to accomplish daily goals
QUALIFICATIONS:
Previous experience in customer service, sales, retail or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Communication and friendly conversation with customers are important
Motivation to advance in your career!
Willingness to learn and have fun!
High school diploma or equivalent (no under 18)
PERKS:
$14-$18/hr.
Competitive commission bonuses
Weekly pay
Travel opportunity
Mentorship
Paid training
Advancement opportunities
NOT A REMOTE POSITION
Company Description
Our firm specializes in face-to-face marketing campaigns that leverage world-class customer service and product knowledge. Our extensive client base speaks to the effectiveness of our strategy, serving household names and Fortune 500 companies in some of the largest retailers in the world. We believe expertise, customer service, and opportunity are the keys to our success. When we focus our efforts on developing product knowledge, providing unmatched customer service, and fostering opportunity, increased acquisitions and market expansion are the natural outcomes for our clients.