Job Description

Twin Farms is seeking a skilled and service-oriented Esthetician to join our luxury spa team. Our spa proudly features Biologique Recherche as our exclusive facial line. Comprehensive training will be provided on all facial products and body treatments.

Esthetician Responsibilities

Responsibilities include, but are not limited to:

• Provide customized facials and body treatments in accordance with Twin Farms’ service standards and current licensure

• Conduct thorough client consultations to identify contraindications and assess skin conditions prior to treatment

• Recommend appropriate skincare treatments, home care regimens, and retail products

• Maintain a high level of product knowledge, including ingredients and benefits of Biologique Recherche and other spa offerings

• Deliver a consistently warm, professional, and guest-focused experience

• Manage appointment timing to ensure services begin and end on schedule

• Prepare, clean, sanitize, and reset treatment rooms before and after each service

• Follow all esthetics policies regarding sanitation, chemical usage, equipment care, and universal precautions

• Monitor product inventory and communicate supply needs to management

• Maintain accurate client cards and treatment notes as required

• Care for linens and ensure proper replacement between sessions

• Participate in required meetings and professional trainings

• Support overall spa operations and assist with additional duties as assigned

Guest Experience & Service Standards

• Welcome guests in a warm and professional manner and escort them to and from treatment rooms

• Answer guest questions knowledgeably and confidently

• Demonstrate a strong commitment to hospitality, discretion, and personalized service

• Respond promptly and professionally to guest needs or concerns

Qualifications

• Current Vermont Esthetician license in good standing

• Additional massage therapy or related credentials preferred, where applicable and permitted by state licensure

• Minimum 3 years of professional spa or esthetics experience

• Proficient in performing all services within the scope of licensure

• Excellent verbal and written communication skills

• Warm, professional demeanor with strong interpersonal skills

• Ability to maintain strict client confidentiality

• Demonstrated customer service experience, preferably in a spa or hospitality setting

• Ability to confidently explain treatments and services to guests

• Strong work ethic with a commitment to service excellence

• Well organized and able to manage multiple responsibilities efficiently

• Energetic, enthusiastic, and self-motivated

• Professional appearance, discretion, and conduct at all times

• Strong team player with a collaborative mindset

• Comfortable recommending and educating guests on retail products

Additional Information

Care & Benefits

At Twin Farms, we believe that when our team members are genuinely cared for, they are empowered to deliver exceptional experiences. Our benefits are thoughtfully designed to support well-being, provide stability, and encourage long-term professional growth.

• Health, dental, and vision insurance with employer contributions

• Complimentary life insurance

• 401(k) retirement plan with employer match

• Paid vacation, holidays, and sick time

• Employee Assistance Program (EAP) offering confidential support and resources

• Relocation and travel assistance for select roles

• Daily staff meal

• Training, professional development, and tuition assistance

• Competitive wages

• Employee referral bonuses

• Exclusive dining and lodging privileges