Hand & Stone is seeking an experienced Multi-Unit Esthetics Leader to oversee and grow the Esthetics Departments across five Austin-area spa locations.

This is not simply an esthetician position with added responsibilities. It is a multi-unit business and people leadership role for someone who understands the esthetics industry and knows how to turn great teams into high-performing departments.

The ideal candidate brings three things to the table:

Esthetics expertise. Strong team leadership. Proven business and sales acumen.

You’ll partner with ownership, spa managers, and location-level Esthetics Leads to develop teams, drive department performance, strengthen education, and create a consistent, exceptional esthetics experience across all five locations.

THE OPPORTUNITY

If you've mastered the treatment room and are ready to expand your impact, this role gives you the opportunity to influence an entire market.

You'll have ownership and influence over:

5 spa locations

Esthetics department performance and growth

Lead Esthetician development

Licensed Esthetician coaching and performance

Advanced treatment and retail sales

New-hire onboarding and training

Continuing education and career development

Inventory and product management

Department standards and operational consistency

This is an ideal opportunity for someone who enjoys leading leaders, developing people, analyzing results, solving business challenges, and building successful teams.

WHAT YOU'LL DO

Multi-Unit Business Leadership

Oversee the performance and development of Esthetics Departments across five locations

Establish and drive goals for facial services, advanced treatments, upgrades, retail, retention, and other key performance indicators

Review location and individual performance to identify trends and opportunities

Develop action plans to improve underperforming areas and capitalize on growth opportunities

Partner with ownership and spa leadership on esthetics strategy and business initiatives

Create consistency in standards and execution across all locations

Lead & Develop Teams

Coach and develop location-level Esthetics Leads and Licensed Estheticians

Build strong leaders who can effectively coach and manage their individual teams

Establish clear expectations and accountability around performance

Conduct and support quarterly Licensed Esthetician evaluations

Recognize high performers while creating development plans when additional support is needed

Help create a positive, professional, high-performance culture across all five locations

Drive Sales & Client Experience

Lead strategies to grow advanced treatment, service upgrade, and retail performance

Coach teams on consultations, treatment planning, home-care recommendations, and client retention

Help Estheticians connect excellent clinical recommendations with strong business results

Monitor performance and create targeted coaching based on individual and location needs

Own Training & Development

Coordinate the Licensed Esthetician new-hire experience, including onboarding and initial training

Support ongoing technical, product, sales, and leadership education

Coordinate training opportunities with professional skincare partners and educators

Participate in conferences, vendor education, and professional development opportunities

Ensure teams remain current on treatment protocols, products, technologies, and service standards

Manage Department Operations

Oversee professional and retail product inventory and ordering

Monitor professional product and supply usage

Support payroll, licensing, liability insurance, SOAP note, and department compliance audits

Maintain consistent operational and professional standards across locations

Meet regularly with ownership, Spa Managers, and Esthetics Leads to review results and priorities

WHO WE'RE LOOKING FOR

We're looking for someone who understands that running a successful Esthetics Department requires more than being great at skincare.

You need to understand the business behind it.

Our ideal candidate has:

2–4+ years of leadership or management experience

Experience leading teams, departments, or multiple locations

Strong business acumen with the ability to understand KPIs and turn results into action

A proven record of sales, retail, service upgrades, and goal achievement

An active Esthetics license with professional treatment experience

Experience coaching, training, and developing other professionals

Strong communication and leadership skills

Confidence holding teams accountable while maintaining a positive culture

Excellent organization and follow-through

The ability to work independently and manage competing priorities across multiple locations

Strong knowledge of professional skincare, services, and product lines

Professional liability insurance

Multi-unit leadership experience is strongly preferred.

Leadership experience within spa, beauty, wellness, retail, hospitality, or another sales and service-driven business is also highly valued.

SCHEDULE & TRAVEL

This is a full-time, 40 hour per week multi-unit leadership position supporting five Austin-area Hand & Stone locations.

The role requires:

Regular presence across all five locations

One weekend day per week

One evening shift per week

Flexibility to support trainings, meetings, events, and business needs across the market

Hands on service shifts

BENEFITS

Medical, Dental & Vision Insurance

401(k)

Supplemental Insurance

Paid Vacation

Flexible Scheduling

Employee Discounts on Products & Services

Employee Rewards Program

Employee Referral Bonuses

Continuing Education & Professional Development

Leadership growth within an established and expanding organization

READY TO LEAD AT THE NEXT LEVEL?

If you're an experienced esthetics professional who wants to move beyond managing your own book of business and into multi-unit leadership, team development, and business growth, we'd love to meet you.

Bring your esthetics expertise. Build great leaders. Grow five businesses.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.