Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Vision insurance

Pro-Serv Facility Solutions

Location: New Bern, NC (Corporate Office)

Turn Problems Into Solutions. Turn Quotes Into Revenue.

Pro-Serv Facility Solutions is one of the fastest-growing commercial HVAC, refrigeration, food equipment, and facility service companies in the Carolinas. We don't just repair equipment—we help businesses stay operational.

We're looking for a driven, organized, and customer-focused Estimator / Project Sales Specialist to join our team.

This isn't a desk job where you simply build estimates. You'll own the entire process—from reviewing technician deficiencies to creating professional estimates, presenting solutions to customers, following up consistently, and helping close the sale.

If you're competitive, organized, love solving problems, and enjoy helping customers make decisions, this is an opportunity to build a rewarding career with unlimited growth potential.

What You'll Do Create Professional Estimates Review technician recommendations and inspection reports. Build accurate repair, replacement, and project estimates. Price labor, materials, equipment, and subcontractors. Ensure estimates are complete, accurate, and profitable. Sell the Solution Contact customers to explain recommended repairs. Answer questions and provide professional recommendations. Build trust and confidence with every customer. Overcome objections while maintaining exceptional customer service. Help customers understand the value of repairing or replacing equipment before failures occur. Follow Up Proactively follow up on all outstanding estimates. Keep estimates moving through the sales pipeline. Track customer decisions and update statuses. Ensure no opportunities are forgotten. Manage Deficiencies Review technician-identified deficiencies daily. Verify documentation, photos, and recommendations. Prioritize urgent and safety-related repairs. Coordinate with dispatch, parts, service managers, and technicians. Convert deficiencies into completed work. Support Operations Work closely with service managers and dispatch. Coordinate equipment ordering when projects are approved. Help improve estimating processes and profitability. Maintain accurate records within NetSuite. What Success Looks Like Estimates completed within 24 hours Outstanding customer communication High estimate approval rate Fast follow-up on every opportunity Increased revenue from technician-generated deficiencies Strong gross profit margins Excellent organization and attention to detail Qualifications Commercial service or estimating experience preferred HVAC, refrigeration, food equipment, plumbing, electrical, or construction estimating experience is a plus Strong computer skills Excellent written and verbal communication Ability to multitask in a fast-paced environment Strong organizational skills Self-motivated with a sense of urgency Professional customer service skills Ability to read technician notes and translate them into customer-friendly proposals

Sales experience is a major plus, but we can teach the technical side to the right candidate.

What We're Looking For

We're looking for someone who:

Takes ownership Communicates exceptionally well Follows through on every opportunity Doesn't let estimates sit untouched Wants to grow with a rapidly expanding company Thrives in a team environment Is competitive and motivated by results Why Join Pro-Serv? Competitive salary Performance bonus opportunities Health benefits Paid holidays Paid time off 401(k) Career advancement opportunities Ongoing training and development Modern technology and systems A leadership team committed to helping employees succeed This Position Is Measured By Estimate turnaround time Quote conversion rate Revenue generated Gross profit margin Customer satisfaction Deficiencies converted into approved work Follow-up completion rate Accuracy of estimates

If you're looking for more than just a job and want to build a career with one of the fastest-growing commercial service companies in the Carolinas, we'd love to hear from you.

Apply today and help us keep the Carolinas cooking.