Job Description

As the Employee Communications Manager, you’ll collaborate across multiple departments to inform, encourage, and engage Etsy’s distributed team. At Etsy, our communications go beyond just email – you'll think creatively about new and compelling ways to deliver information to and engage our employees across various channels and mediums.

We pride ourselves on clear, concise, and compelling communications that are aligned with our mission, and guiding principles. Does this resonate with you?

This is a full-time position located (eventually) in Brooklyn, NY, reporting to the Director, Strategy & Communications. We offer flexible workplace policies that can accommodate work from home candidates who are comfortable traveling to an office location 2-3 times per week.

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.

Qualifications

ABOUT THE ROLE

In this role you will:

• Lead a wide range of projects and key communications initiatives that engage a global, company-wide audience, both live and async.
• Partner with teams across the org to help ensure their communications to broad employee audiences are clear, effective, and consistent with our overall communication strategy and messaging.
• Guide company leaders on how to efficiently lead and communicate through change.
• Support the planning and execution of company-wide meetings, including Y’all Hands, our all-company town hall.
• Lead our company-wide intranet, the IntraKnit, with ongoing responsibility for content strategy and management, as well as platform improvements with our IT team.
• Play a key role in handling the permissions and strategy of all main communications channels, including email listservs, Slack channels, and more.
• Build, review, edit and approve company-wide communications, including emails, Slack messages, presentations, audio, video, and more.
• Curate, edit, and distribute our weekly, company-wide newsletter, This Weeksy.
• Support the management of our communications calendar and cadence, working with teams to pace out their communications and events to achieve efficient uptake and engagement.
• Develop creative ways to measure the efficacy of and improve our internal communications.
• Regularly share knowledge with internal comms counterparts at our subsidiary companies.
• Support the other members of the S&O team on operational and communications initiatives, as needed.
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

ABOUT YOU:

Ideally you'll bring:

• 3-5 years of professional experience in roles with a heavy focus on internal communications and branding.
• A passion for finding new and innovative ways to connect with large, globally distributed and diverse groups of people.
• Strong organizational skills and be adept at running multiple sophisticated projects simultaneously and independently.
• Excellent writing skills, with the ability to tailor your style and tone based on the message, medium, and audience.
• Outstanding poise and judgment with the skill to represent our department with a wide variety of internal partners, including senior leaders.
• Be fastidious about details and skilled at proofreading. You are the person people come to for a final review before sending out an important email.
• Knowledge with any or all of event production, video editing, and graphic design.
• Excellent public speaking knowledge.
• A team centered approach paired with a self-starter mentality.
• Prior experience building positive relationships with a diverse group of partner teams.
• A trust in and commitment to Etsy’s vision, mission and values.

Additional Information

WHAT'S NEXT

If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you've hopefully seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So write to us and tell us what you're all about. OUR PROMISE

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.