Job Description

WHAT’S THE ROLE?

We are looking for an Engineering Manager to lead a new team, consisting of engineers responsible for supporting the platforms and processes for our enterprise organization. This team helps to enable teams across Etsy who own other SaaS enterprise tools through system governance and support. 

As the Enterprise Tooling Engineering Manager, you will lead all aspects of the continued optimization of our SaaS governance lifecycle, ensuring that we take a data-informed approach to those investments. You’ll work collaboratively within and outside of your team to understand the goals and impact of your team’s work in order to deliver services, and automations that make the lives of Etsy’s internal users more effective and efficient. You will help your team find opportunities for reducing toil and avoiding technical debt to reduce operations load on the team. As an early part of this team's work, you'd help to create, measure, and evaluate success of their goals, and regularly report on them as well.

This is a full-time position reporting to Internal IT’s Director of Engineering and the base salary range will be 182,000-236,000 USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our flexible work options and vaccination policy here.

WHAT DOES THE DAY-TO-DAY LOOK LIKE?

• Lead an engineering team that has end-to-end ownership of critical enterprise tools used by employees of Etsy (such as Okta, Zendesk, monday.com, etc). 
• Develop standard and custom integrations across platforms within our ecosystem of enterprise tools to reduce toil and duplication of effort while improving efficiency and productivity for Etsy employees.
• Work closely with the Internal IT teams, Security, Compliance, partners in other business units, and our SaaS vendors to design, deliver, and support enterprise SaaS tools that provide a streamlined working environment
• You will cultivate a strong engineering and delivery culture within your team, responsible for delivering business results with the right quality and in a timely fashion
• You will provide technical guidance to the team as they work to establish their own engineering practices, build automations that directly mitigate repeatable challenges, and advocate to increase process efficiency related to those systems across Etsy worldwide 
• You will work in an agile environment, participating in sprint planning, delivering work and contributing to retrospectives.
• Manage and use our SaaS Ops Management platform (Sailpoint Intello) to audit and optimize our SaaS portfolio; focusing on improvements to security, compliance, automation, scalability, end-user experience, and spend optimization.
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualifications

QUALITIES THAT WILL HELP YOU THRIVE IN THIS ROLE ARE:

• A background in managing both people and systems, either as an engineering manager or a technical product manager, in an agile framework (e.g. Scrum).
• Experience with driving SaaS governance processes.
• Engineering skills to dig into projects or sophisticated issues with the team when needed.
• Ability to lead with empathy and empower your team.
• Excellent communicator who interfaces well with technical and non-technical partners across the organization across various mediums (in-person, email, slack, etc).
• You have the ability to calmly prioritize and efficiently resource, keeping others informed of plans and progress.
• You value workflow efficiency and believe in continuous improvement for yourself and your team.
• You love to experiment and use data to drive decision-making!

Additional Information

WHAT'S NEXT

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

OUR PROMISE

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

FOR U.S. ROLES ONLY:

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska.