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Technical Sales Specialist

Eurofins USA BioPharma Services

Technical Sales Specialist

San Diego, CA
Full Time
Paid
  • Responsibilities

    Job Description

    • Responsible for sales of Pharmacology Discovery Services and other assigned product and services  
    • Achieve/exceed sales targets for the assigned geographic territory
    • Triage technical inquiries and provide technical support
    • Provide technical training to the Technical Sales Specialist Team
    • Be an expert technical resource for the Sales Team across the entire Discovery portfolio
    • Work with operations to gather technical information to provide to internal teams and external clients
    • Identify, triage, qualify, and close sales leads using multiple modes of selling including social selling and the use of social media
    • Directly manage small, transactional-based accounts
    • Coordinate internal and external strategic meetings and participate in presentations
    • Serve as single point of contact for clients with large multi-site projects
    • Plan and execute field campaigns with specific business objectives
    • Maintain comprehensive and accurate records in the CRM
    • Maintain an accurate sales forecast and update account maps
    • Perform gap analysis in transactional accounts
    • Input leads, contacts, accounts and opportunities into the company CRM and maintain the accuracy of these records to timeframes as directed by sales management
    • Have an awareness of large service contracts and their expiration date in order to help facilitate renewals
    • Submit legal contract documents for review
    • Provide weekly/monthly and other ad hoc reporting as required
    • Maintain a strong understanding of the entire portfolio, a high level of technical and application competence and utilize this knowledge to drive business
    • Work with Client Services to generate appropriate quotes and work plans
    • Work as a team with field-based Business Development Managers to secure POs and contracts as well as provide back-up support
    • Provide continuous customer related feedback to the Business Development Managers
    • Provide cross-functional support to other departments as required
    • Responsible for being reactive to customer requests
    • Participate in trade shows, vendor shows, and related activities as deemed necessary
    • Perform other duties and lead special projects as required and assigned
    • Demonstrate and promote the company vision
    • Complete expense reports as per policy
  • Qualifications

    Qualifications

    • A minimum education of a BS in Biology or Life Sciences, with MS or PhD. preferred with demonstrated experience in interfacing with clients in a life science based company.

    • Laboratory experience in drug discovery research or sales highly preferred

    • Ability and desire to identify and engage new clients that might require Eurofins Services

    • Minimum 3 years of experience working in in-vivo/pre-clinical industry

    • Excellent computer skills including experience with Microsoft Office, social media platforms, and other web-based applications

    • Excellent communication (oral and written) and attention to detail

    • Strong business development, organization, negotiation, scientific, and organizational skills, ability to multi-task

    • Knowledge of and the ability to master of Sales tools such as CRM programs

    • Customer-centric behavior

    • Ability to work well in a team environment but also capable of working independently

    • Ability to partner effectively as part of a team to solve problems, negotiate solutions, and reach a consensus

    • Valid driver’s license

    • Located near major airport and ability to travel up to 30% time in support of driving business to meet revenue objectives

    • Ability to do occasional international travel

    Additional Information

    Candidates currently living within a commutable distance of San Diego, CA are encouraged to apply.

    • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
    • Life and disability insurance
    • 401(k) with company match
    • Paid vacation and holidays

    EUROFINS IS A M/F, DISABLED, AND VETERAN EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER.