Job Description
** COMPANY OVERVIEW**
DNA Diagnostics Center is the world leader in DNA relationship testing, processing over one million DNA samples from customers all over the world. Our broad portfolio of products includes our Paternity, Immigration, and other DNA Relationship services for consumers, government agencies, healthcare providers, and legal professionals; PeekabooTM Early Gender DNA Test for expecting mothers; SpermCheck fertility and vasectomy test; and Pets & Vets DNA testing for breeders and pet enthusiasts. Our corporate headquarters, including our DNA testing laboratory, is based in Fairfield, OH in the greater Cincinnati Area. DDC is part of Eurofins, a global scientific company with over 800 laboratories in 50 countries and more than 50,000 employees.
** OPPORTUNITY OVERVIEW**
The Client Services Representative exemplifies DDC’s commitment to excellence by providing an exceptional experience to anyone they interact with. A successful Client Services Representative is genuinely excited about helping people. They are passionate about communicating in a professional manner with warmth, empathy, and patience through multiple platforms. They are skilled listeners, maintaining the strictest confidentiality, while being engaging, proactive, and solution oriented.
This position has the capability to work from home once training is complete. Schedule is Mon-Fri 8:30am-5:30pm EST. This position will report to the Client Service Supervisor.
** ESSENTIAL DUTIES** ****
Qualifications
** REQUIRED SKILLS/ABILITIES** :
Additional Information
What we offer:
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.