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Laboratory Technical Support Intern

Eurofins USA Consumer Product Testing

Laboratory Technical Support Intern

Warminster, PA
Internship
Paid
  • Responsibilities

    Job Description

     

    • The Technical Support Intern will assist with the following assigned duties: 
    • Provide technical support and assistance to customers, both internal and external, regarding all Eurofins Abraxis products.
    • Assist with technical support inquiries and investigations regarding all Eurofins Abraxis products:
    • Develop and maintain sufficient product knowledge to help investigate complaints and respond to incoming technical inquiries regarding our products and services.
    • Evaluate customer analytical information and provide appropriate guidance foe troubleshooting and continued product use.
    • Perform lab-based testing, as required, to confirm customer related issues and report tothe appropriate teams for further investigation and resolution if necessary.
    • Accurately maintain a detailed records regarding all investigation and application development experiments.
    • Assist with the development and delivery of customer educational events and technical support materials.
    • Work with OEM Instrument manufacturing partners to coordinate development and validation of new applications/methods on automated instruments as required.
    • Assist R&D in the development of key post-sale applications for company products.
    • Provide technical guidance and information to sales/marketing and our distributors.
    • Organize and maintain the Technical Support demonstration laboratory.
    • Develop personal technical and industry knowledge by seeking out educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

    THIS POSITION WILL BE A POTENTIAL TEMP TO HIRE OPPORTUNITY, WITH A GUARANTEED 12 WEEKS OF EMPLOYMENT. 

  • Qualifications

    Qualifications

    THE IDEAL CANDIDATE WOULD POSSESS: 

    • Previous laboratory exposure. Immunoassay and other biological/chemical assay techniques is a very strong plus.
    • Must be a self-starter with the proven ability to successfully prioritize and manage several projects concurrently.
    • Comfortable using various forms of communication for professional interaction (e-mail, phone, or in-person).
    • Exceptional problem-solving and analytical skills. High attention to detail.
    • Proficient in the use of Microsoft Office products (Word, Excel, PowerPoint).

    BASIC MINIMUM QUALIFICATIONS: 

    • BS/BA degree in a scientific discipline (biology/chemistry preferred)
    • Authorization to work in the United States indefinitely without restriction or sponsorship

    Additional Information

    Position is a temporary internship,  40 hrs a week.  Candidates currently living within a commutable distance of Warminster, PA are encouraged to apply.

    EUROFINS IS A M/F, DISABLED, AND VETERAN EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER.

    EUROFINS IS A M/F, DISABLED, AND VETERAN EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER.