Europa Village is a one-of-a-kind Wine Country destination offering an Old World European experience where service is gracious and unlimited. Everything viewed, touched and crafted will reflect an unsurpassed level of authenticity that speaks to our theme. We offer amazing wines in our Tasting Room, a delicious menu at Bolero Restaurante, and a total of 20 beautiful rooms to enjoy a getaway.

Europa Village is seeking a part-time Concierge to provide authentic and anticipatory service at our fast-paced winery. The ideal candidate will have a passion for service with an out-going, self-motivated and energetic personality. Strong customer service is a must.

Responsibilities:

Possess the ability to create a memorable experience for guests through an unsurpassed standard of customer service

Be the first point of contact for guests

Greet every guest with a smile and a warm welcome and respond quickly to their requests

Understands the Wine Club Membership structure and assists with sales of memberships

Ensure that glassware stays on property

Assist with the collection and washing of glassware

Carry wine and merchandise to guests' cars as needed

May assist with directing guests to tables

Answer telephones and respond to guests inquiries

Able to accurately and efficiently operate a POS

Assist with cleanliness of restrooms throughout the day

Assist with stocking supplies as needed

Other essential duties as needed

Qualifications

Professional, courteous presentation

Outgoing and energetic personality

Team player and willingness to work with other sales associates to reach sales goals

Ability to lift and move 40 to 50 pounds on a regular basis

Ability to follow directions and procedures as well as multi-task

Ability to stand for long periods of time

Must have the ability to work weekends, evenings and holidays

Job Type: Part-time