Europa Village is a one-of-a-kind Wine Country destination offering an Old World European experience where service is gracious and unlimited. Everything viewed, touched and crafted will reflect an unsurpassed level of authenticity that speaks to our theme. We offer amazing wines in our Tasting Room, a delicious menu at Bolero Restaurante, unique items at our gift shop Brio, and a total of 20 beautiful rooms to enjoy a getaway.
Europa Village is looking to fill the position of a part-time Coffee & Cocktail Cart Attendant. The ideal candidate will have a passion for service with an out-going, self-motivated and energetic personality. This position will prepare and serve hot & cold beverages, such as coffee, espresso drinks, blended coffees, smoothies, teas and craft cocktails. The candidate must be over 21 years of age and have excellent guest service skills. Previous espresso/cappuccino machine experience is a plus. Reports to:
Director of Food and Beverage
Responsibilities Specific to Position of Coffee & Cocktail Cart Attendant:
Possesses and lives Europa Village core values
Responsible for serving food, beverages and merchandise to Europa Village guests
Provides service that exceeds the guest expectation
Performs all opening and closing assignments as assigned by management
Applies teamwork skills at all times and assists co-workers when time permits
Accurately and quickly prepares coffee and food orders according to the procedure
Answers all questions about menu items, specials and pricing
Prepares and delivers coffee, beverages and food orders
Checks food to ascertain the appearance, temperature and portions are correct before giving to the guest
Accurately and efficiently operates the POS system.
Must obtain a Food Handler's Card upon hire
Responsibilities Expected of all Villagers:
Create and foster an environment of "teamwork" by helping fellow employees or guests without a second thought
Ability to treat all associates and guests in a respectful manner
Comfortable working on feet for long periods of time
Be able to communicate Europa Village's story
Has attention to detail and keeps workspace clean and clutter free
Arrives at work prepared with excellent personal presentation standards and clean, pressed uniform with appropriate slacks and shoes
Arrives on time and is respectful of attendance and punctuality
Adheres to Europa Village policies and procedures
Must be available to work evenings, weekends and holidays