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Banquet Server

Europa Village Winery and Resort

Banquet Server

Temecula, CA
Part Time
Paid
  • Responsibilities

    Europa Village Winery is seeking an experienced Banquet Server to provide authentic and anticipatory service to our dining guests during special events. The ideal candidate will have a passion for excellent customer service and wine with an out-going, self-motivated and energetic personality.

    Banquet Server Reports To:

    Director of Catering and Sales

    Responsibilities of a Banquet Server:

    Possess and live Europa Village core values

    Reviews and understands Banquet Event Orders (BEO's) at the beginning of each shift to ensure banquet rooms are set as per client's request

    Assists in maintaining the scheduling order for each event

    Prepares tables, action stations, buffets, service carts, dessert tables and cordial carts with specified tools, wares, and equipment according to Europa Village standards

    Greets guests warmly

    Has a good understanding of the food being served and able to answer questions regarding food items

    Delivers and services welcome drinks, appetizers, meals, condiments and accompaniments

    Serves beverages

    Monitors tableware to ensure it is presentable to guests

    Responds to guests requests in a friendly, timely and efficient manner

    Ensures the entire table is served at the same time

    Other duties as assigned

    Expectations of the Banquet Server:

    Create and foster an environment of "teamwork" by helping fellow employees or guests without a second thought

    Able to communicate Europa Village's story

    Ability to treat all associates and guests in a respectful manner

    Arrive at work prepared with excellent personal presentation standards with a clean, pressed uniform and appropriate slacks and shoes

    Arrive on time and be respectful of attendance and punctuality

    Adhere to Europa Village policies and procedures

    Be hospitable, welcoming and exhibit at positive attitude and willingness to assist where necessary

    Pays attention to detail

    Food Handler's Certification required

    Must be available to work holidays and weekends