Job Description

Job description

We are currently seeking a CENTER SALES LEAD who can execute all of European Wax Center's policies and procedures while upholding performance standards. The CSL is responsible for working along with the Center Business Manager to ensure every guest has an exceptional experience while driving the center's metrics. The ideal candidate is accountable, punctual, organized, and positively reflects our brand. A self-motivated and a go-getter who leads and inspires by example, encourages fact-based solutions and celebrates the success of others.

RESPONSIBILITIES:

• Maintain Guest Service Associates staff by recruiting, onboarding and training new associates.

• Follow up on daily, weekly, and monthly stretch goals to coach and train GSA’s to exceed KPI's.

• Lead by example by achieving individual KPI's to exceed and uphold profitability.

• Coach and inspire GSA’s with a Daily Team Huddle.

• Ensure associates comply with company guidelines, policies and protocol.

• Check reports daily to ensure metrics are up to company standards.

• Review and delegate task to GSA team daily for maximum profitability.

• Maintain impeccable center cleanliness and organization.

• Works with Center Business Manager to control point usage, refunds and other Loss Prevention areas.

• Understands, believes in and upholds EWC Core Values (Three C’s).

• Establishes a loyal guest base through their behavior, product presentation, and service.

• Works with CBM to innovatively achieve center metrics.

• Ability to operate a POS system to create reports using Microsoft Office Suite, Sales Tracking, and POS system.

AVAILABILITY

• Open and Flexible

• Must be available for morning, night, and weekend shifts and on call for emergencies

BENEFITS:

• Discounts on all retail products

• Paid time off (full time employees)

• A fun, well-managed, successful work environment

• Career Growth opportunities

• Hourly wage, commission and bonus program

• Company perks

• Lively atmosphere

• On-the-job training

• Safe work environment

ABOUT THE COMPANY:

OUR CORE VALUES

We feel very strongly about our Core Values and use them as a guidepost to make decisions for the company. We "live" by our Core Values in every action we take while at work and with our guests and we expect all of our associates to do the same.

· LEARNING + DOING = GROWTH.

· CREATE REMARKABLE EXPERIENCES.

· CARE FOR EACH OTHER.

· YOUR WELL-BEING IS OUR PASSION.

· WE OWN OUR PERFORMANCE.

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

Company Description

European Wax Center