Evening Restaurant Server

The Trade Hotel Milwaukee

Evening Restaurant Server

Milwaukee, WI
Full Time
Paid
  • Responsibilities

    Discover your future at The Trade Hotel Milwaukee, now hiring a Evening Restaurant Server!

    Why You’ll Love Working with Us

    As the Official Hotel of Deer District, The Trade Hotel is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City’s dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.

    Our achievements include:

    Hotel Opening of the Year 2023

    Development Excellence Award 2024

    AAA Four Diamond Hotel 2024

    WRMCA Concrete Design Decorative Commercial Award 2024

    About the Role

    We are looking for talented people who will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality. • Takes dining and room service orders and communicate them to the kitchen. • Check guest identification if necessary to ensure they meet minimum age requirements for consumption of alcoholic beverages. • Serves food and/or beverages in a friendly and professional manner. • Checks back frequently with guests to ensure all needs and expectations are being met. • Posts payments using the point-of-service computer system. Ensures that any guests charging meals to their rooms are checked in and active in the system. • Removes dishes and glasses from tables or counters and take them to the kitchen for washing.

    ** Starting wage for this position is $8.00 per hour but final wage will be based on experience**

    The The Trade Hotel Milwaukee is managed by NCG Hospitality, a USA Today Top Workplace winner 2025 family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. Here is what we offer our team members:

    Professional Development:

    • Dedicated training and development with opportunities for growth

    • Educational and professional certification assistance

    Team Member Travel Perks:

    • Worldwide hotel stays starting at forty-nine dollars per night

    • Rate based on availability and property brand

    • Free night stays at NCG Hospitality hotels

    Core Benefits:

    • Paid Sick Time

    • Paid time off and anniversary day off with pay

    • Paid volunteer hours → Earn money for community service!

    • Flexible schedules

    Health and Wellness:

    • Health, Dental and Vision plans

    • Virtual telehealth services

    • Team Member Assistance Program with mental health resources

    • TeleDoc confidential counseling

    • Health and fitness monthly reimbursement program

    Financial:

    • 401(k) retirement plan

    • 100% match on the first 3% and 50% match on the next 2% of team member contributions

    • Same day pay

    • Catch Of The Day Program → Earn money for helping other team members and guests!

    • Everyone Sells → Earn money for bringing in business to our properties!

    • Referral program for team members

    How do I make an impact on my team?

    Our friendly and attentive Evening Restaurant Server helps provide exceptional guest service and customer care in our restaurant and/or during event functions hosted by the property.

    Greet every guest with a friendly smile and welcoming attitude

    Take dining room and room service orders; communicating them to the kitchen through the point-of-sale system; follow-up directly with cooks as needed

    Check in frequently with guests to ensure all needs and expectations are being met

    Prepare checks and post payments using the point-of-sale system

    Remove dishware from tables/counters during the dining experience as well as at the end; take them to the kitchen for washing

    Clean and sanitize the service and guest areas of the restaurant as needed

    Deliver room service orders as needed, following up with guests via phone call 10-15 minutes after delivery to ensure everything is alright and ask to arrange tray pickup

    Check property hallways for used dishware and return discarded trays to the restaurant for washing

    What We Are Looking For

    College degree or at least five years of related work experience in business management, hospitality or related field

    Previous experience as General Manager of a full-service hotel is preferred

    Previous experience in Food & Beverage roles like Chef, Director of F&B, Food & Beverage Manager is preferred

    Strong leadership qualities

    Strong interpersonal, relationship building and communication skills

    Strong attention to detail and organized

    Ability to work effectively and efficiently in a fast-paced setting

    Reliability and honesty

    Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

    The Trade Hotel is owned and operated by NCG Hospitality, a USA Today Top Workplace Winner 2025

    NCG Hospitality is an Equal Opportunity Employer.