Event Assistant and Venue Concierge

The Bodacious Olive, LLC

Event Assistant and Venue Concierge

Pensacola, FL
Full Time
Paid
  • Responsibilities

    This position has a main goal to remain available and visible during all events hosted at the 511

    Palafox and Oyster Bay Boutique Hotel and to answer any questions and respond to any client

    concerns in a friendly and professional manner. This position will support attendee experience and

    retention, helping them to derive the best value from the event.

    The Event Assistant will fulfill any other duties the senior leader and/or supervisor assigns and

    will represent the 511 Palafox and Oyster Bay Boutique Hotel in a professional manner in adherence

    to all company policies and standards of behavior.

    Key Responsibilities

    • Meet group coordinator/client prior to functions, make introductions, and ensure that all

    arrangements are agreeable.

    • Read and analyze banquet event order in order to gather guest information, determine proper set

    up, timeline, specific guest needs, buffets, action stations, etc.

    • Assist with washing dishes, polishing plates, and other cleaning/maintenance tasks to ensure

    smooth event execution

    • Follow all company and safety and security policies and procedures

    • Stand, sit, or walk for an extended period of time or for an entire work shift.

    • Manage all pre-event and post-event checklist and file them accordingly.

    • Document any issues from event and report them to supervisor within a 24-hour time

    frame.

    • Ensure that safety precautions are being taken.

    • Demonstrate explementary hospitality while working with all clients and vendors throughout the

    event.

    • Perform routine security checks of all spaces on site.

    • Maintain all spaces throughout the event to ensure it is in the best possible shape for

    presentation.

    • Other duties as assigned

    Requirements

    • High level of integrity

    • Strong customer service skill

    • Ability to complete manual labor tasks

    • Strong analytical skills

    • Strong team work skills as well as the ability to work independently and self-motivate

    • Strong time management and organizational skills

    • Strong presentation skills

    • Ability to handle multiple tasks and prioritize goals

    • Excellent communication skills, both oral and written

    • Ability to attend company events of all types

    • Ability to work in fast paced environment

    • Ability to work flexible hours, including evenings, weekends and holidays

    Education & Experience

    • High school diploma or GED is required

    • Customer service experience required, preferably in hospitality

    Position Type/Expected Hours of Work

    This is a regular, part-time, non-exempt position. Days and hours will vary to include evening and

    weekend work according to business needs.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of

    activities, duties or responsibilities that are required of the employee for this job. Must be able

    to lift up to 30 pounds. Duties, responsibilities, and activities may change at any time with or

    without notice.

    Equal Opportunity Employment

    The Bodacious Olive provides equal employment opportunities to all employees and applicants for

    employment and prohibits discrimination and harassment of any type without regard to race, color,

    religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual

    orientation, gender identity or expression, or any other characteristic protected by federal, state

    or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring,

    placement, promotion, termination, layoff, recall, transfer, leaves of absence,

    compensation and training.