Job Description

This role is based in our NYC office at 605 3rd Ave, New York, NY 10158, USA

The Event Manager will play a pivotal role in producing our events designed to deliver exceptional customer experiences, while also driving revenue and increasing attendee numbers. These events must align with customer needs and ensure a strong return on investment (ROI) for both attendees and exhibitors. The Event Manager will work collaboratively with various internal teams, including Sales, Marketing and Operations, to support the creation, design, and delivery of these events, with a focus on innovation, customer experience, and operational excellence alongside/ /the VP of Events.

Key Responsibilities:

• Gain a deep understanding of the market to support the development and delivery of events tailored to market needs and customer expectations.

• Collaborate with the VP of Events and Event Director to design events that appeal to all customer groups, from attendees to exhibitors, ensuring a clear value proposition and strategy that demonstrates ROI and return on time.

• Support the creation of innovative and interactive experiences at events, while adhering to budget and P&L forecasts.

• Collaborate on new ideas and agile event formats to engage customers in unique and valuable ways.

• Assist in interpreting customer insights through data and feedback to enhance the relevance and value of the event.

• Define project scope, setting goals, creating detailed project plans, allocating resources, and establishing timelines.

• Regularly monitor project progress against the plan, identifying potential issues, and taking necessary actions to stay on track. Ensuring project deliverables meet quality standards and requirements.

• Support event marketers in reviewing materials (emails, websites, press releases, etc.) and ensuring messaging aligns with customer needs.

• Manage the planning and execution of event floor features and activations, in collaboration with the VP, Events, and Operations teams.

• Maintain comprehensive event timelines, project plans, and post-event reports, ensuring all teams are aligned and deliverables are met.

• Act as the central communication point between Sales, Operations, Marketing, Retail, and Events ensuring seamless coordination and understanding of the event plan.

• Assist the Event VP in annual financial planning and monthly forecasting process, ensuring all activations and features stay within budget.

• Create mini-budgets for activations, raise purchase orders (POs), and track expenses to ensure financial targets are met.

• Serve as a liaison between the Event Operations and Sales teams to communicate bespoke event requirements, ensuring clear specifications and cost management.

• Responsible for representing the company in the market, building strong client relationships, and driving business growth through direct engagement and tailored solutions on behalf of Event VP.

Qualifications

• Demonstrable experience in large-scale or B2B events and/or exhibitions, preferably with a marketing background.
• Proven ability to manage multiple projects, adhering to timelines while demonstrating flexibility when needed.
• Strong ability to build relationships across various teams and stakeholders, working effectively to achieve common goals.
• Experience in managing budgets, including creating mini budgets for event features, raising purchase orders, and tracking expenses.
• Excellent time management, organizational, and analytical skills with an ability to solve problems and react quickly to changing circumstances.
• Proven communication skills with the ability to provide relevant feedback and input on marketing materials, PR messaging, and customer-facing communications.
• Strong passion for creating sustainable, relevant, and exciting events that resonate with attendees and exhibitors.
• Ability to stay true to the brand’s identity while developing event products that align with customer needs and deliver ROI.
• Excellent communicator with the ability to constructively challenge ideas and provide valuable input to the team.
• A strategic thinker who can generate innovative ideas and execute them efficiently, with a focus on profitability and customer satisfaction.
• Strong influencer with the ability to work across multiple functions and teams in a matrix environment.
• A creative yet analytical thinker, able to adapt and respond to market demands and uncover new opportunities.
• Willingness to travel (both domestic and international) as required to support event execution.

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $65,000 - $77,000 per anum based on experience.

This posting will automatically expire on 02/17

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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