Urban Air Adventure Parks is the ultimate indoor adventure park and a destination for family fun. We offer a range of exciting attractions, including trampolines, climbing walls, zip lines, and virtual reality experiences. Our mission is to create memorable experiences for our guests, with a focus on thrilling events and celebrations. We are seeking a dynamic Event Manager to join our team and help us deliver unforgettable events.
Position Overview:
The Event Manager will be responsible for planning, coordinating, and executing a wide variety of events at Urban Air Adventure Parks, including birthday parties, corporate events, group outings, and special occasions. The ideal candidate will be highly organized, customer-focused, and capable of managing multiple tasks in a fast-paced environment. This role requires a creative thinker who can customize events to meet the needs and expectations of different client groups while ensuring an excellent guest experience.
Key Responsibilities:
\- Event Planning & Coordination: Work closely with clients to understand their event needs and preferences. Develop event plans, timelines, and schedules to ensure all details are covered.
\- Sales & Client Engagement: Drive event sales by reaching out to potential clients, giving tours of the facilities, and presenting tailored event packages. Follow up on leads and inquiries.
\- Event Execution: Oversee event setup, breakdown, and operations, ensuring that all activities run smoothly. Troubleshoot any issues during events and make on-the-spot adjustments.
\- Team Supervision: Lead and manage a team of event staff, providing clear instructions and ensuring everyone understands their roles and responsibilities. Train staff as needed to meet event standards.
\- Vendor Coordination: Work with third-party vendors (e.g., catering, decorations, entertainment) to ensure all aspects of the event are well-coordinated.
\- Customer Satisfaction: Maintain high levels of guest satisfaction by addressing any concerns or special requests and providing exceptional service.
\- Budget Management: Monitor event budgets, negotiate with vendors, and control costs to ensure profitability.
\- Marketing & Promotion: Partner with the marketing team to promote events and activities. Develop new ideas to increase event bookings and expand client base.
\- Post-Event Follow-Up: Collect feedback from clients, conduct post-event evaluations, and use insights to improve future events.
Qualifications:
\- Experience: Minimum 3 years of event planning or event management experience, preferably in a hospitality, entertainment, or recreation setting.
\- Education: Bachelor’s degree in Hospitality Management, Event Planning, Marketing, or related field (preferred, but not required with relevant experience).
\- skills:
\- Strong organizational skills with the ability to multitask and manage time effectively.
\- Excellent communication and interpersonal skills for engaging clients and leading a team.
\- Sales-oriented mindset with experience in driving event sales.
\- Problem-solving skills and the ability to stay calm under pressure.
\- Proficiency in Microsoft Office and event management software.
\- Physical Requirements: Ability to stand for extended periods and lift up to 25 pounds.
Pay: $115,000.00 - $125,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Vision insurance
Must be us citizen
Must ready to start within 0ne month
No any type of visa sponsorship