Benefits:

Competitive salary

Health insurance

Paid time off

Taco Boy is seeking a detail-oriented, organized, and hospitality-driven Events Operations Manager to lead the execution of catering and special events across our Charlotte and Asheville locations. This is a dynamic role combining remote planning responsibilities with on-site presence during event set-ups, catering deliveries, and execution as needed. The ideal candidate will have strong communication skills, experience with Toast Catering & Events, and a proven track record in event operations.

Key Responsibilities

Manage all aspects of catering events—from initial inquiry through successful execution

Create and maintain accurate Banquet Event Orders (BEOs), aligning client expectations with operational needs

Communicate clearly with clients to understand their vision, confirm logistics, and deliver exceptional service

Coordinate with culinary and service teams to fulfill event requirements, including staffing and prep needs

Oversee event setup and breakdown for both on-site restaurant events and off-site catering deliveries and events

Personally attend off-site events as needed to support execution, ensure food and supplies arrive on time, and lead service setup

Place and manage event supply orders, coordinating deliveries or pickups for seamless execution

Utilize Toast Catering & Events software to manage event logistics, bookings, and invoicing

Support marketing and promotional efforts to grow the catering program and increase bookings

Train and lead event staff, upholding high standards of hospitality and professionalism

Travel as needed between Charlotte and Asheville markets (future expansion to SC possible)

Occassional support in the restaurant as needed - we are an all hands on deck team. If you are in a position to help restaurant operations, a willingness to do so is necessary

Qualifications

2+ years of experience in catering or event operations

Strong organizational and multitasking skills; ability to manage multiple events simultaneously

Excellent verbal and written communication skills

Comfortable working both independently and as part of a team across multiple markets

Familiarity with Toast Catering & Events or other catering/event management platforms preferred

Flexible schedule with ability to work weekends or evenings as needed for event execution

Valid driver’s license and reliable transportation for travel between event locations (Mileage reimbursement provided)

Flexible work from home options available.