About the Company

Our client is a leading luxury hospitality company operating two renowned event venues in the Bay Area. Known for their exceptional service, elegant spaces, and chef-driven menus, they host hundreds of high-end events each year including weddings and corporate functions. Their team blends approachability with excellence, making clients feel at home from the very first tour.

About the Role

The Sales Specialist is the first point of connection for prospective clients. You'll lead onsite tours, build relationships, and guide couples or corporate clients from inquiry to booking. This role is about connection, making people feel seen, heard, and confident in their decision to partner with you. You'll also support event handoff and remain a trusted contact throughout the sales process.

What You'll Do

• Conduct site tours and serve as a warm, knowledgeable guide
• Respond to inquiries and create custom quotes
• Manage your lead pipeline and proactively follow up with prospects
• Track and improve conversion ratios from inquiry to booked event
• Identify and leverage upsell opportunities
• Collaborate with the coordination and production teams for smooth event execution
• Occasionally support events on site or manage rehearsals as needed

What We're Looking For

• 2 to 4+ years of experience in sales, hospitality, or event planning
• Warm and confident communicator who can build rapport quickly
• High emotional intelligence and professionalism
• Comfortable with a weekend-weighted schedule (Wednesday through Sunday availability)
• Ability to juggle multiple leads and timelines with grace
• Proficiency with Google Suite and CRM tools
• Bachelor's degree in Hospitality, Communications, or similar field preferred

Why This Role

You'll be the face of a beloved brand that delivers incredible experiences. If you love forming genuine connections, helping people celebrate life's biggest moments, and working with a high-performing team, you'll fit right in.