Event Service Manager South Coast Winery Resort & Spa

Carter Hospitality Group

Event Service Manager South Coast Winery Resort & Spa

Temecula, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Parental leave

    Training & development

    Tuition assistance

    Vision insurance

    Wellness resources

    South Coast Winery Resort & Spa and Carter Estate Winery and Resort are seeking an experienced Event Services Manager to bring exceptional events to life in one of Southern California’s premier wine country destinations. This role is ideal for a detail-driven hospitality professional who thrives on creating seamless, memorable guest experiences—from elegant weddings to high-profile meetings and social celebrations.

    About the Role

    Reporting to the Sales & Catering leadership team, the Event Services Manager is responsible for the planning, coordination, and flawless execution of all assigned group and social events. You will serve as the primary liaison for clients post-contract, ensuring every detail is thoughtfully executed and aligned with our luxury service standards.

    Key Responsibilities

    Act as the primary contact for clients after contract signing, overseeing all event detailing and execution

    Coordinate meetings, conferences, weddings, and social events from planning through completion

    Prepare and manage BEOs, banquet checks, event resumes, and diagrams with accuracy and attention to detail

    Maintain and manage event data, space blocking, and revenue tracking within Delphi

    Collaborate closely with Banquets, Culinary, Front Office, Engineering, and other departments to ensure seamless service

    Conduct planning site inspections, client walkthroughs, and wedding tastings for confirmed events

    Manage event deposits and payments accurately and in a timely manner

    Maintain strong relationships with vendors, including rental, entertainment, and transportation partners

    Attend weekly BEO and resume meetings and support the Sales Team as needed

    Ensure all event spaces, materials, and equipment meet brand and guest expectations

    Uphold the overall appearance, professionalism, and luxury standards of the resort

    What We’re Looking For

    2–4 years of experience in event services, catering, or hotel operations

    Strong organizational skills with exceptional attention to detail

    Proven ability to manage multiple events and deadlines simultaneously

    Excellent communication and customer service skills

    Proficiency with event management systems (Delphi experience preferred)

    Ability to work flexible schedules, including weekends and holidays

    Professional demeanor with a passion for hospitality and relationship-building

    Why Join Us

    Work in a stunning wine country resort environment

    Be part of a collaborative, service-driven hospitality team

    Create unforgettable experiences for weddings, corporate groups, and social events

    Competitive compensation and comprehensive benefits package

    South Coast Winery Resort & Spa and Carter Estate Winery and Resort are proud to be equal opportunity employers. Employment is at-will.