Event Service Manager South Coast Winery Resort & Spa
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Tuition assistance
Vision insurance
Wellness resources
South Coast Winery Resort & Spa and Carter Estate Winery and Resort are seeking an experienced Event Services Manager to bring exceptional events to life in one of Southern California’s premier wine country destinations. This role is ideal for a detail-driven hospitality professional who thrives on creating seamless, memorable guest experiences—from elegant weddings to high-profile meetings and social celebrations.
About the Role
Reporting to the Sales & Catering leadership team, the Event Services Manager is responsible for the planning, coordination, and flawless execution of all assigned group and social events. You will serve as the primary liaison for clients post-contract, ensuring every detail is thoughtfully executed and aligned with our luxury service standards.
Key Responsibilities
Act as the primary contact for clients after contract signing, overseeing all event detailing and execution
Coordinate meetings, conferences, weddings, and social events from planning through completion
Prepare and manage BEOs, banquet checks, event resumes, and diagrams with accuracy and attention to detail
Maintain and manage event data, space blocking, and revenue tracking within Delphi
Collaborate closely with Banquets, Culinary, Front Office, Engineering, and other departments to ensure seamless service
Conduct planning site inspections, client walkthroughs, and wedding tastings for confirmed events
Manage event deposits and payments accurately and in a timely manner
Maintain strong relationships with vendors, including rental, entertainment, and transportation partners
Attend weekly BEO and resume meetings and support the Sales Team as needed
Ensure all event spaces, materials, and equipment meet brand and guest expectations
Uphold the overall appearance, professionalism, and luxury standards of the resort
What We’re Looking For
2–4 years of experience in event services, catering, or hotel operations
Strong organizational skills with exceptional attention to detail
Proven ability to manage multiple events and deadlines simultaneously
Excellent communication and customer service skills
Proficiency with event management systems (Delphi experience preferred)
Ability to work flexible schedules, including weekends and holidays
Professional demeanor with a passion for hospitality and relationship-building
Why Join Us
Work in a stunning wine country resort environment
Be part of a collaborative, service-driven hospitality team
Create unforgettable experiences for weddings, corporate groups, and social events
Competitive compensation and comprehensive benefits package
South Coast Winery Resort & Spa and Carter Estate Winery and Resort are proud to be equal opportunity employers. Employment is at-will.