Job Description

We need a fierce team player and passionate community leader to assist our fundraising team in increasing community outreach efforts and donor membership through local events. We have some immense goals for the rest of this year, which is why we need a Charity Customer Service Representative to join our team. We aim to drive donor and community support for our charity partners to maintain their outreach programs in the local community.

Whether you are experienced in fundraising and non-profits or are simply looking for a job that will provide you with more purpose than your typical 9 to 5, we offer an equal opportunity for everyone. We provide the necessary resources and training to help you kick start an influential and rewarding career.

CHARITY CUSTOMER SERVICE REPRESENTATIVE RESPONSIBILITIES:

• Deliver educational presentations to community members to increase awareness and support surrounding our charity partners core mission

• Set up and attend local events regularly to spread our partner's mission and build lasting relationships with community members

• Assist donors with registration and enable ongoing communication and support, so they are up to date on program initiatives and milestones

• Accept and accurately notate donations

• Receive ongoing training, coaching, and support by attending daily meetings, networking sessions, and one-on-one mentorship

CHARITY CUSTOMER SERVICE REPRESENTATIVE REQUIREMENTS:

• Degree or pursuing a degree in business management, advertising, communications, or related field is preferred, but not required

• Passion for philanthropy, charitable organizations, giving back to local communities, and most importantly, working with people!

• Exceptional interpersonal and communication skills, including a high level of emotional intelligence and empathy

• Positive, competitive, and coachable mindset

• Well-spoken, confident, articulate, and genuine personality

• Strong public speaking skills

• Proven work ethic and self-motivated

• Candidates that can start immediately are highly preferred