Job Description
RECEPTIONIST
JOB SUMMARY
The Receptionist performs various office administrative and clerical duties while supporting multiple departments and providing great customer service. Job duties include welcoming and greeting guests, office equipment management and maintenance, office supplies and inventory procurement, support to the Accounting and Customer Service departments, conference room calendar, office event coordinator, receiving and sending mail and packages, handling mail, answering phones, filing, and miscellaneous tasks and special projects as needed. Present a professional and friendly interface with clients and other departments, on the phone, by e-mail or in person.
OFFICE SUPPLIES, INVENTORY AND EQUIPMENT MANAGEMENT
· Maintain all office equipment contracts and maintenance agreements
· Contact equipment vendors as maintenance visits are required
· Order office supplies and shipping/packing items as needed
CUSTOMER SERVICE SUPPORT
· System entries to manage customer orders, keep jobs updated and generally maintain customers' accounts
· May coordinate and track shipments, inform customers of delivery ETA, proactively solving delivery problems
· Interact with outside Sales Brokers, Sales Representatives, Production, Shipping, Accounting and other personnel as needed
· Sales Representative administrative support
QUALIFICATIONS
High School diploma or GED equivalent with two to four years related experience and / or training
SKILLS REQUIRED
Language Skills
· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
· Ability to write routine reports and correspondence
Company Description
Founded in 1980, Everett is a leading producer of innovative, folding-carton packaging solutions, designed and manufactured in Northern California. Our employees produce environmentally friendly packaging in partnership with startups and Fortune 500 companies around the globe in the food and beverage, health and beauty, pharmaceutical and medical, and technology and software sectors, among other industries. From structural design to manufacturing, shipping, and logistics, Everett has the tools it takes to create award-winning customized packaging solutions.