Job Description
COMPANY OVERVIEW Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today! Position Purpose: In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls for our clients' members. You will answer questions related to their healthcare benefits. We offer opportunity for you to earn additional cash incentives for reaching your goals in addition to your base pay. We also offer medical, dental, vision, and 401K benefits as well as earned PTO. If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you. Job Requirements:
Qualifications:
System Requirements for Work At Home: The employee is responsible for purchasing/using their own equipment per specifications below:
Everise will provide all other needed equipment
Company Description
Everise is an award-winning Asia-based global experience company, powering transformation for Fortune 500 companies and the world’s most loved Unicorns. Our strong relationships and deep technical knowledge allow us to nurture innovation and deliver immersive customer experiences for the brands of tomorrow. Leveraging on a global economy of experience experts, each of our subsidiaries offer a unique pool of industry-specific knowledge. Through Hyperlab’s superior enterprise AI, C3/CustomerContactChannels’ omnichannel solutions, Trusource Labs’ innovative technical support, and the native speakers at Globee—our joint venture with South Korea’s UBASE—we form an interconnected web of services and products that elevate every part of the customer experience. Together, we create over half a million experiences daily, in 20 different languages, across 13 centers globally. #weareeverise