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Store Manager

Everytable

Store Manager

Santa Barbara, CA
Full Time
Paid
  • Responsibilities

    Store Manager l Roles & ResponsibilitiesReports to: District Manager

    Position Overview:

    The Store Manager must be passionate about the Everytable mission and committed to the happiness and satisfaction of our guests and employees. Store Managers must be skilled at running a profitable business, developing their team members and store leads, being an enthusiastic brand ambassador, driving our high standards, and living our culture. This is a full time position. Open availability, including nights and weekends, is strongly preferred.

    Responsibilities:

    ● Oversee a team of up to 5 Store Leads (Key Holders) and 10 Team Members

    ● Create a culture of excellence in customer service and hospitality

    ● Manage and oversee all aspects of daily store operations, including but not

    limited to:

    ○ Projecting sales and ordering all meals, consumable products and paper

    goods

    ○ Opening and closing the store

    ○ Maintaining and cleaning the facility and equipment

    ○ Handling cash, managing daily and weekly deposits and reconciling cash

    on hand

    ○ Overseeing fulfilment of bulk/catering/subscription orders

    ○ Hiring, scheduling, counseling, disciplining, and terminating employees

    Sustain the KPIs that are needed to ensure profitability and sustainability of the store.

    Meet deadlines and complete tasks according to daily and weekly deliverable schedule set by District Manager and VP of Store Operations

    Manage labor, supply, consumable and paper goods monthly and year budgets

    Set and exceed sales, customer retention, customer feedback and labor cost

    goals on a monthly, quarterly and yearly basis.

    Manage in-store implementation of all Everytable operational and marketing

    programs, communications and initiatives.

    Respond adeptly to customer requests, comments, and concerns

    Lead and participate in training and development initiatives and projects

    Manage inventory of all perishable and shelf-stable goods

    Complete end of month inventory each month

    Address equipment and maintenance issues and layout improvement opportunities

    Uphold all company Policies and Procedures as well as California Health Department standards.

    Lead, mentor and motivate team regarding all aspects of leadership and expectations through:

    Consistent and continual feedback and accountability

    Promoting a sense of ownership and delegation

    Plan and conduct any all store staff meetings and trainings

    Partner with DM in performance evaluations and setting goals, with timely follow up, in order to ensure employee development● Facilitate hiring and recruiting; actively attracting and retaining talent

    Desired-Skills:

    Motivate and inspire the store team through a strong store presence and consistently leading by example

    Team involvement and planning

    ● Proficiency in G-Suite: GMail, Google Sheets, Forms and Docs

    Desired Traits:

    Mission-driven: Passionate about our mission of making healthy food affordable for all

    Leader: Natural and inspiring leader of other people who can inspire them to improve and deliver

    Connector: Outgoing personality with a special gift of making friends everywhere you go

    Optimistic: Driven by positive energy that uplifts those around you

    Creative problem solver that seeks change and action

    Self-motivated: Can work with autonomy and thrive in a collaborative team-oriented environment

    Strong Communicator: Both oral and written

    Compensation & Benefits:

    Competitive hourly rate, depending on experience

    Health, dental and vision benefits are offered in accordance with the ACA

    mandate

    A free bowl every shift you work

    Employee meal purchase program

    Paid vacation time

    Opportunities for growth

    Requirements:

    High school diploma or equivalent

    Retail or Hospitality Management: 1-2 years

    A valid Serve Safe Management Certification

    Fluency in English. Proficiency in conversational Spanish preferred, but not required.

    Essential Functions:

    Must be able to stand for 8-10 hours.

    Some bending/kneeling/stooping required.

    Regular communication with team members, leadership and guests.

    Some carrying, moving and positioning of objects and equipment weighing up to 50 pounds.

    Constantly monitors retail food temperatures and determines if products are up to

    all standards.

    Must be able to work in a fast, sometimes loud environment with varying temperatures.

    Everytable is a Fair Chance employer and will consider qualified applicants with arrest and/or conviction records for employment.