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Store Manager - Santa Ana

Everytable

Store Manager - Santa Ana

Costa Mesa, CA
Full Time
Paid
  • Responsibilities

    Everytable is looking for a Store ManagerDepartment: Retail Operations Reports to: District Manager

    Our Story + What Makes Us Special

    Everytable was founded on the belief that healthy food is a human right and shouldn’t be a luxury product. Everytable is a purpose-driven public benefit company; working with us is a unique opportunity to stand tall and be a part of making history by transforming the food system. We’re passionate about making a positive impact in the communities we serve through affordable food access, as well as economic empowerment and environmental wellbeing.

    We are an inclusive and diverse team of mission-driven individuals fighting for food justice - where every community, every person and every table has access to fresh, nutritious, affordable, and culturally appropriate food. We’re looking for team members who aren’t afraid to shake things up and speak up for what they believe in. At Everytable, our team members are unique, outspoken, and have a sincere desire to make a world a more equitable place. If you are fiercely dedicated to social justice and inclusion and have a conscious leadership mindset, Everytable might be the place for you.

    Why You’ll Love This Role

    The Store Manager is passionate about the Everytable mission and committed to the happiness and satisfaction of our guests and employees. Store Managers are skilled at running a profitable business, developing their team members and store leads, being an enthusiastic brand ambassador, driving our high standards, and living our culture.

    Your Impact on the Mission

    Supervising employees

    Projecting sales and ordering all meals, consumable products, and paper goods

    Maintaining and cleaning the facility and equipment

    Handling cash, managing daily and weekly deposits, and reconciling cash on hand

    Overseeing Fulfillment of bulk/catering/subscription orders

    Interviewing, selecting, hiring and training employees

    Scheduling Employees

    Responsibility for all employee relations issues within the store including applicable counseling and disciplinary actions as deemed necessary and appropriate

    Terminating employees

    Ensuring prompt and regular attendance for assigned shifts, meetings, and training

    Ensure compliance with all policies, procedures, and applicable laws through daily store management, staff meetings, store walk-throughs, observations, and applicable audits.

    Everytable Cafe: drink execution, training, and development

    Create a culture of excellence in customer service and hospitality

    Manages with integrity, honesty, and knowledge that promotes the culture, values, and mission of Everytable

    Leads and participates in training and development initiatives and projects

    Uphold all company Policies and Procedures as well as California Health Department standards

    Lead, train, mentor, and motivate team regarding all aspects of leadership and

    expectations through:

    Consistent and continual feedback and accountability

    Promoting a sense of ownership and delegation

    Motivate and inspire the store team through a strong store presence and consistently leading by example

    Team involvement and planning

    Plan and conduct all store staff meetings and training sessions

    Partner with DM in performance evaluations and setting goals, with timely follow up, in order to ensure employee development

    Make hiring, firing and recruiting determinations; actively attracting and retaining talent

    . Our Guiding Values

    Hungry To Change The World - We are driven to create a world-changing social enterprise, and to pursue our mission for a more just and healthy world. We are not satisfied with “business as usual,” and are willing to take chances to create a new paradigm of business.

    Purpose and Pride In Service - We care deeply about all our customers across all channels, and take care to understand and anticipate their needs. We strive to exceed the expectations of our customers as well as those we serve internally, our coworkers, offering hospitality and delicious food everywhere we go.

    Elevate Everyday - Each of us is responsible for coming to the table with solutions, which requires us to be honest and speak up about ways we can be better. In everything we do, we get better every day by taking small and large steps to continuously improve.

    Lead with Humility - Each of us leads in our own job and in our own way. We believe leadership requires listening, understanding and putting yourself in others' shoes before taking action.

    Solve For All - We are a people centered organization focused on finding the solution that benefits our customers, our employees and our company. Because we all win when we win together.

    Welcome Everyone to the Table - We are a stronger, more innovative company because of our diverse experiences, cultures and backgrounds. All our voices are needed to be the best we can be.

    What You’ll Bring to the Table

    Ensure adherence to applicable wage and hour laws for non-exempt staff.

    Sustain the KPIs that are needed to ensure profitability and sustainability of the store.

    Meet deadlines and complete tasks according to the daily and weekly deliverable schedule set by partners.

    Manage supply, consumable and paper goods monthly and yearly budgets

    Solicits customer feedback to understand customer needs and the needs of the local community.

    Uses all operational tools to plan for and achieve operational excellence in the store. Store Forecasts, Manager Sales Goals, cash management, and inventory management.

    Plan, identify, communicate, and delegate appropriate responsibilities and practices to senior leadership to ensure smooth flow of operations.

    Set and exceed sales, customer retention, customer feedback, and labor cost goals on a monthly, quarterly, and yearly basis.

    Manage in-store implementation of all Everytable operational and marketing programs, communications, and initiatives.

    Address equipment and maintenance issues and layout improvement opportunities.

    Initiate changes at the store level to maximize company goals and objectives.

    Maintain inventory, manage labor, and apply financial reporting analysis to enhance store results.

    Responsible for all office tasks, including management of store funds, receiving, inventory, food orders, and scheduling labor.

    Control labor by adequately staffing the store, scheduling labor, taking into account projected sales and promotions and monitoring sales to reduce labor if sales are below projections.

    Local Store Marketing required

    High school diploma or equivalent (Required)

    Retail or Hospitality Management: 1-2 years (Required)

    A valid Servsafe Management Certification (required)

    Fluency in English. Proficiency in conversational Spanish preferred, but not required

    Desired-Skills:

    Proficiency in G-Suite: GMail, Google Sheets, Forms and Docs

    Strong communication and interpersonal skills

    Critical thinker/Problem solver

    Multi-tasker and time management expert

    Sense of urgency

    Entrepreneurial spirit

    Team player

    Coffee/barista experience preferred, not required

    Essential Functions:

    Must be able to stand for 8-10 hours.

    Some bending/kneeling/stooping required.

    Regular communication with team members, leadership and guests.

    Some carrying, moving and positioning of objects and equipment weighing up to 50 pounds.

    Constantly monitors retail food temperatures and determines if products are up to all standards.

    Must be able to work in a fast, sometimes loud environment with varying temperatures.

    Perks + Benefits All Team Members of Everytable Enjoy:

    Health + Wellbeing

    Free delicious Everytable meals during your shift

    20% off all meals + delivery subscription service

    Employee Assistance Program

    Company-Sponsored Best in Class Benefits ** (Medical, Dental, Vision, Life Insurance) *

    401(k) program *

    Paid Parental Leave *

    Fitness/Wellness Program *

    Voluntary Accident/Critical Illness/Hospital Indemnity Insurance*

    Dependent FSA *

    Transit + Parking Benefits *

    Pet Insurance *

    Growth + Development

    Culture of feedback and coaching (bi-annual performance appraisals)

    Social Equity Franchise Program – a unique opportunity to own your own Everytable retail storefront after training in Everytable University!

    Flexibility + Community Outreach

    Pay it Forward Program

    Flexible working environment (depending on role requirements)

    Full-time and part-time positions available

    Paid vacation/sick/holiday time

    • Must meet eligibility requirements upon open enrollment

    ** Select plans are free of charge to employee and 100% company-sponsored

    Everytable is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We encourage women, people of color, and LGBTQ people to apply. Everytable is a Fair Chance employer and will consider qualified applicants with arrest and/or conviction records for employment.

    In accordance with Everytable’s duty to provide and maintain a workplace that is free of known health and safety hazards, the Company has adopted a mandatory COVID-19 vaccination policy to safeguard the health of its employees and its customers. As such, the Company requires that all employees be fully vaccinated against COVID-19 upon hire. For the purposes of this policy, “fully vaccinated” shall mean two weeks have passed since: (i) applicant obtained their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines; or (ii) applicant has obtained a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine. Applicants shall submit proof of vaccination either with their application or as part of their onboarding process. In the event that an applicant requires reasonable accommodation due to a disability or a sincerely held religious belief, the Company will provide an accommodation to the extent it can, if the applicant is hired.